IRADVC5030 Black copy problems

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  • RHodg57
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 191
    #1

    IRADVC5030 Black copy problems

    Machine makes black streaks but also faded on solids. Drum has solid toner bars all around it.
    I tried drum unit and it did the same thing. I replaced the developer with the newest part available from
    Canon. Same problem returned a week later. It acts as if it has the wrong toner installed but I verified it
    has genuine Canon toner. Anyone heard of this problem?
    Tags: None
    • mosey1100
      Trusted Tech

      100+ Posts
      • Mar 2009
      • 143
      #2
      Re: IRADVC5030 Black copy problems

      Have you cleaned or checked the laser unit?


      Sent from my iPad using Tapatalk

        Comment

        • RHodg57
          Trusted Tech

          100+ Posts
          • Dec 2013
          • 191
          #3
          Re: IRADVC5030 Black copy problems

          I cleaned the laser but then replaced it with one out of a working machine. I checked and made sure pre-exposure lights were operating.

          I switched process units that has good drums and after running several copies it started again. Again only on black. I took apart the black

          drum unit and found a large amount of toner in the auger section. Not sure if this was because of the toner being formed on the drum or

          if there is a clog somewhere in the waste toner section. We have had these machines out for a long time and I have never seen anything like

          it.

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5013
              #4
              Re: IRADVC5030 Black copy problems

              Interesting.Can you post a pic?
              If it ain't broke, don't fix it
              A picture is worth a thousand words

                Comment

                • RHodg57
                  Trusted Tech

                  100+ Posts
                  • Dec 2013
                  • 191
                  #5
                  Re: IRADVC5030 Black copy problems

                  IMG_20151021_104909_206.jpg

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru

                      Site Contributor
                      5,000+ Posts
                      • Mar 2008
                      • 5013
                      #6
                      Re: IRADVC5030 Black copy problems

                      Never seen anything like.Can be controller issue but i suspect drum grounding or arching.Check for ATR control and patch sensors values.
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words

                        Comment

                        • canonbundy
                          Senior Tech

                          500+ Posts
                          • Jun 2012
                          • 607
                          #7
                          Re: IRADVC5030 Black copy problems

                          You definately do NOT have genuine oem Toner in the Hopper or the previous toner was not oem - cost us thousands to find out - oem 45/46 toner comes with the bottle in a plastic sleeve OPEN on BOTH ends & NOT a plastic BAG also has NPG 45 or 46 printed on the Bottle ........without scratch/scrape marks around it, replacing the Developer Unit with a new one is the only way out .... BUT ........ first you need to vacuum the Hopper unit &/or run a heap of A3 skyshots with at least a 50mm blank border (to minimise jams) - ensure genuine toner installed, then Dev unit & new Drum unit.

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