C7000vp Atr Sensor location?

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  • joescalante
    Junior Member
    • Oct 2015
    • 9

    #1

    C7000vp Atr Sensor location?

    Troubleshooting codes. First got 018-0413. swapped cyan with black then got 018-0313. Got new developer rail assembly and code is gone but now get code: 020-0385.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5005

    #2
    Re: C7000vp Atr Sensor location?

    Did you check for difference between the values in service mode > COPIER > Display > DENS >DENS-S-Y/M/C/K and P-D-P-Y/M/C/K ??

    If you have more then 30 then clean and inspect developing assembly toner density cian sensor.Also clean drum patch sensors!



    Capture.jpg
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: C7000vp Atr Sensor location?

      Originally posted by joescalante
      Troubleshooting codes. First got 018-0413. swapped cyan with black then got 018-0313. Got new developer rail assembly and code is gone but now get code: 020-0385.
      see attach

      x
      = 1:Y 2:M 3:C 4:Bk

      0x85= Fault at sampling 1 in patch image
      DISPLAY>DENS>DENS-S-Y/M/C/K(Measured value of patch image)
      DISPLAY>DENS>P-D-PY/M/C/K(dark state current value) </= 30

      1. After cleaning the patch sensor, execute FUNCTION>MISCP>PTLPADJ-Y/M/C/K -> check the DISPLAY>DENS>P-DA-Y/M/C/K value (1)
      2. After removing the patch sensor shutter, execute FUNCTION>MISCP>PTLPADJ-Y/M/C/K -> check the DISPLAY>DENS>P-DA-Y/M/C/K (level2) value (2)
      3.
      If (1) = (2): Go to Remedy 4
      If (1) > 240, (2) < 170: Replace the shutter and the shutter motor
      4. If (1) = (2) and also the value is 255: Replace the patch sensor
      Attached Files
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • joescalante
        Junior Member
        • Oct 2015
        • 9

        #4
        Re: C7000vp Atr Sensor location?

        Thanks for the information. I did recommendations step by step and the ATR error went away. Now I am getting a 020-03b1 error after I ran 20 copies.

        says to do this:

        ---------
        E020-0xB1
        Error Description: Upper limit error in signal value of toner density sensor * While printing, COPIER > Display > DENS > SGLL-Y/M/C/K is 192 or more for Y and 126 or more for M/C/K for 5 prints continuously (T/D ratio is too low).

        Cause of occurrence
        (Highly possible): Disconnected connector of toner density sensor (or poor contact)

        Cause of occurrence
        (Low possible): Faulty sub hopper (no toner) Damaged toner density sensor
        ----------

        I do not have a diagram to show where the connection is for the toner density sensor? Any help would be appreciated. Seems this thing just keeps coming up with different errors each time.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: C7000vp Atr Sensor location?

          Originally posted by joescalante
          Thanks for the information. I did recommendations step by step and the ATR error went away. Now I am getting a 020-03b1 error after I ran 20 copies.

          says to do this:

          ---------
          E020-0xB1
          Error Description: Upper limit error in signal value of toner density sensor * While printing, COPIER > Display > DENS > SGLL-Y/M/C/K is 192 or more for Y and 126 or more for M/C/K for 5 prints continuously (T/D ratio is too low).

          Cause of occurrence
          (Highly possible): Disconnected connector of toner density sensor (or poor contact)

          Cause of occurrence
          (Low possible): Faulty sub hopper (no toner) Damaged toner density sensor
          ----------

          I do not have a diagram to show where the connection is for the toner density sensor? Any help would be appreciated. Seems this thing just keeps coming up with different errors each time.
          ==================================================


          TS129/TS124/TS126/TS125: developing assembly toner density sensor (Y/M/C/Bk)

          SENSORS.jpg

          SENSORS 2.jpgTS100=Sub hopper toner level sensor 1 Sub hopper toner leve detection (C)
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • joescalante
            Junior Member
            • Oct 2015
            • 9

            #6
            Re: C7000vp Atr Sensor location?

            Thanks, to everyone, I got the sensors cleaned, got it put back together. Now I get two different codes.

            003-0202 and
            002-0211

            They are not on the manuals list of codes so I have no clue where to turn.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: C7000vp Atr Sensor location?

              Originally posted by joescalante
              Thanks, to everyone, I got the sensors cleaned, got it put back together. Now I get two different codes.

              003-0202 and
              002-021

              They are not on the manuals list of codes so I have no clue where to turn.

              E003
              Primary Fixing Unit Main Thermistor _?

              E002
              Primary Main and Sub Thermistors_?

              Check your connections
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • zoraldinho
                teacher-guide-expert-guru

                Site Contributor
                5,000+ Posts
                • Mar 2008
                • 5005

                #8
                Re: C7000vp Atr Sensor location?

                Try to remember what you were doing on the fixing unit.
                If it ain't broke, don't fix it
                A picture is worth a thousand words

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: C7000vp Atr Sensor location?

                  Check your Secondary Fixing

                  [QUOTE] Thanks, to everyone, I got the sensors cleaned, got it put back together. Now I get two different codes.
                  003-0
                  202 and 002-0211
                  ------------------------------------------------------------------------

                  -When a following error occurs, after taking appropriate action (remedy),THIS MEANS TO INVESTIGATE THE AREA/UNIT OF CAUSE-- be sure to turn ON the power, and then select the following to execute ERR: COPIER > FUNCTION > CLEAR > ERR. The error is cleared by turning OFF and then ON the power after ERR execution.
                  E000, E001, E002, E003, E004, E013, E717, E719

                  E002 = Error in temperature difference between the center and the edge of fixing roller
                  x
                  =
                  1: Primary fixing
                  2: Secondary fixing
                  Fixing roller main thermistor:
                  THM301(primary fixing),THM306(secondary fixing)
                  Fixing roller sub thermistor:
                  THM304(primary fixing),
                  THM309(secondary fixing)
                  Fixing external driver PCB: UN304(primary fixing), UN305(secondary fixing)
                  Fixing duplexing feed driver PCB: UN311

                  0x11 Error: software detection in temperature difference at fixing roller.
                  When the software detects that the temperature difference between the fixing roller's main and the sub
                  thermistors is 100 deg C or more for 1 sec continuously.

                  1. Check that the fixing roller main/sub thermistors are clean and properly installed. => Clean and reinstall them if necessary.
                  2. Check for any disconnection/improper connection of the following connectors.
                  => Disconnect and then connect them if necessary.
                  - fixing roller main/sub thermistor
                  - between the fixing roller main/sub thermistor and the fixing external driver PCB
                  - between the fixing external driver PCB and the fixing duplexing feed driver PCB
                  3. Replace the fixing roller main/sub thermistor if necessary.

                  ================================================== ==============================

                  E003 = Error in abnormally low temperature of fixing assembly.
                  Error: low temperature detection of fixing roller sub thermistor
                  When detecting temperature at standby/during print decreases by 30 deg C or more against the target temperature for 1 sec or more.

                  x=
                  1: Primary fixing
                  2: Secondary fixing
                  Fixing heater: H306(primary fixing), H300(secondary fixing)
                  Fixing heater driver PCB: UN306(primary fixing), UN307(secondary fixing)
                  Fixing roller sub thermistor:
                  THM304(primary fixing),
                  THM309(secondary fixing)
                  Fixing external driver PCB: UN304(primary fixing), UN305(secondary fixing)
                  Fixing duplexing feed driver PCB: UN311

                  0x02
                  1. Check for any disconnection/improper connection of the following connectors.
                  => Disconnect and then connect them if necessary.
                  - fixing heater
                  - heater harness relay connector inside the fixing assembly
                  - fixing heater driver PCB (J4404)
                  - fixing roller sub thermistor
                  - fixing external driver PCB (J4192)
                  - fixing duplexing feed driver PCB
                  2. Check that the fixing roller sub thermistor is clean and properly installed.
                  => Clean and reinstall it if necessary.
                  3. Replace the following parts if necessary.
                  - fixing heater
                  - fixing heater driver PCB
                  - fixing roller sub thermistor
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

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