[Jamming] iRC4580 and paper pick up

[disam]

Hi
we have a strange case:

our IRC draws about 4cm., after we switch on the device or he waking up from sleep mode, a paper from the cassette 1. if the Cassette 1 es empty, from Cassette 2 and etc.

Configuration is:
iRC 4580 System Software v93.01
Paper deck
Booklet finisher

any Idea?

[teckat]

Re: iRC4580 and paper pick up

Hi
we have a strange case:

our IRC draws about 4cm., after we switch on the device or he waking up from sleep mode, a paper from the cassette 1. if the Cassette 1 es empty, from Cassette 2 and etc.

Configuration is:
iRC 4580 System Software v93.01
Paper deck
Booklet finisher

any Idea?

power off printer
remove both cassettes
power back up
see if u get a jam message without cassettes


cassette pickup solenoids/

Before replacing any parts try re-seating all circuit boards that plug into MCON and DCON

[disam]

Re: iRC4580 and paper pick up

Hi teckat

thanks

power off the device, remove all cassettes, power on the device, no Problem.

we changed the dc, still the same Problem

i think we will sale a new device

regards

[Canuck]

Re: iRC4580 and paper pick up

You changed Dcon...did you clear the ram on it after changing it? Personally a would back up all service data(p print),clear Dcon and Main Ram,then re-install system software as a start....

[teckat]

Re: iRC4580 and paper pick up

Hi teckat

thanks

power off the device, remove all cassettes, power on the device, no Problem.

we changed the dc, still the same Problem

i think we will sale a new device

regards

forgot to mention to look inside cassette bay and observe the pick up // see if there is a drop & rotation of pick up rollers on power on