Canon C1+ - E20 Errors

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mynameis
    Technician

    50+ Posts
    • Jun 2015
    • 78

    #1

    [Error Code] Canon C1+ - E20 Errors

    Hi everybody.

    Went to a customer to fix stripes in magenta developer and change transfer belt.

    I performed 2 easy operations:
    Replaced transfer belt with a new one, cleaned magenta developer, removed toner clumps blocking behind doctor blade. Refilled dev.
    Reassembled machine.

    Printed PG10. - Disaster - see pics attached.

    Yellow is printed, 2 stripes of magenta aswell (It is red ceramic toner instead of magenta, which is running on many C1 machines, so nevermind. I know original Canon toner should be used, but this is not the issue here - i know this toner is working)
    Cyan and Black are not printed as the machine gives several E20-02xx Errors.
    These point to the patch sensor.
    So the print seems to be interrupted after printing the first 2 stripes of magenta.

    So i cleaned the patch sensor windows, which where dusted with toner. Did not change anything.
    Then cleaned the ATR sensor window, which was also dusted. Did not change anything.
    Then tried a different (used) dev. unit.
    It worked fine for one print, then the problem occured again.
    Performed INIT-M, did not change anything.
    Performed gradation adjust (quick) did not change anything.
    DENS Values all look fine to me.
    Cleaned the ERR-Hist, no change.

    Has anyone of you guys seen this happen?
    I would appreciate any help, as i need to fix the problem and the customer is situated 750 km away. - I don't want to go there 2 more times.


    I thought of triing a new dev unit and a new patch sensor.
    Could this be a PCB related problem?


    What should i definetely take with me? (Spare parts i mean)
    Attached Files
  • khattab.al.masry
    Trusted Tech
    • Jan 2014
    • 212

    #2
    Re: Canon C1+ - E20 Errors

    read the following attachment file is very useful with your case:\
    Attached Files

    Comment

    Working...