I am trying, without success, to upgrade an ImagePass B-1. I am using my laptop with firewalls shut off and virus/malware software shut
off. Using a crossover cable to the network connection on the imagepass. Switchs in the correct position. Video cable attached to the ImagePass and
Copier.
Laptop is set to obtain ip automatically. I followed the directions from the book and on the software cd. The computer does obtain the IP address
from the ImagePass. It times out every time I try to upgrade. Socket Error.
I wanted to upgrade the ImagePass hoping it would allow remote configuration which I can not currently do because of web browsers no longer
allowing the older Java plugin to operate. I tried Internet Explorer, Chrome and Firefox. Apparently that plugin is a security risk.
Again I went step by step from the Installation and Service Guide with no luck.
off. Using a crossover cable to the network connection on the imagepass. Switchs in the correct position. Video cable attached to the ImagePass and
Copier.
Laptop is set to obtain ip automatically. I followed the directions from the book and on the software cd. The computer does obtain the IP address
from the ImagePass. It times out every time I try to upgrade. Socket Error.
I wanted to upgrade the ImagePass hoping it would allow remote configuration which I can not currently do because of web browsers no longer
allowing the older Java plugin to operate. I tried Internet Explorer, Chrome and Firefox. Apparently that plugin is a security risk.
Again I went step by step from the Installation and Service Guide with no luck.
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