ImagePass B-1 Firmware

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  • RHodg57
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 191

    #1

    ImagePass B-1 Firmware

    I am trying, without success, to upgrade an ImagePass B-1. I am using my laptop with firewalls shut off and virus/malware software shut

    off. Using a crossover cable to the network connection on the imagepass. Switchs in the correct position. Video cable attached to the ImagePass and

    Copier.

    Laptop is set to obtain ip automatically. I followed the directions from the book and on the software cd. The computer does obtain the IP address

    from the ImagePass. It times out every time I try to upgrade. Socket Error.

    I wanted to upgrade the ImagePass hoping it would allow remote configuration which I can not currently do because of web browsers no longer

    allowing the older Java plugin to operate. I tried Internet Explorer, Chrome and Firefox. Apparently that plugin is a security risk.

    Again I went step by step from the Installation and Service Guide with no luck.
    Last edited by RHodg57; 11-10-2015, 10:54 PM. Reason: Spelling
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: ImagePass B-1 Firmware

    Are u trying to install a Patch,
    or reloading Firmware_?

    Upgrade to what ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • RHodg57
      Trusted Tech

      100+ Posts
      • Dec 2013
      • 191

      #3
      Re: ImagePass B-1 Firmware

      Originally posted by teckat
      Are u trying to install a Patch,
      or reloading Firmware_?

      Upgrade to what ?

      This B1 is a used one. I thought I read on this forum somewhere that there was newer software available. I ordered it using the number provided on the post I read.

      I guess I assumed it was a newer version. When I bring up RUI it says it is version 1.01. So I assumed the software I received was 2.01? I was hoping an updated

      software would solve the problem I mentioned in my previous post with the web browsers giving errors when I click the configure tab.

      From your response I guess I am wrong about any newer firmware? Or is there a patch available to solve that problem?

      Comment

      • RHodg57
        Trusted Tech

        100+ Posts
        • Dec 2013
        • 191

        #4
        Re: ImagePass B-1 Firmware

        The problem is that the ImagePass requires a NPAPI plugin to use the configure tab from RUI. I looked it up and Chrome and Firefox have gotten rid of that plugin due

        security risks. I realized changes can be made standing in front of the machine but remote IT people who have to access it won't be able to. I also tried Internet

        Explorer and it would not work.

        Official Google Chrome Help Center where you can find tips and tutorials on using Google Chrome and other answers to frequently asked questions.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: ImagePass B-1 Firmware

          Use a flash drive to update B1

          * IMPORTANT - This ISO file is already bootable. Do NOT select the option to create a bootable CD in your CD burning application. Select the option to burn an image to disc.


          ================================================== ============
          https://www.dropbox.com/s/rzh2lqdhds2ipow/USB_FLASH_TOOL.iso?dl=0

          TO INSTALL THE USB PREP TOOL APPLICATION ON THE PC

          1. Insert the USB Prep Tool CD into the DVD drive.
          2. Navigate to the location of the CD, and double-click Setup.exe to launch the installer.
          3. Click Accept to accept the terms of the license agreement. Wait up to 10 minutes while the required files are installed. If the PC already has the files installed, the wait will be much shorter.
          4. At the security warning screen, click Install. Wait while the application is installed on the PC.
          NOTE: After the installation is complete, the application will automatically launch. If you are not ready to prepare the USB flash drive yet, you may click Cancel.
          5. Remove the USB Prep Tool CD.



          TO PREPARE A USB FLASH DRIVE

          NOTE: This procedure uses the USB Prep Tool application to copy the contents of the System Software DVD to a USB flash drive.

          1. If necessary, start the USB Prep Tool application by clicking the Start button on the PC and choosing All Programs > Electronics for Imaging > USB Prep Tool.

          2. Insert the System Software DVD into the DVD drive.

          3. Attach the USB flash drive to the PC. All data on the USB flash drive will be lost when the drive is reformatted during the preparation procedure. You may wish at this time to make sure that no valuable data resides on the USB flash drive.

          4. Follow the on-screen prompts:

          • Start screen-Specify the drive to copy files from (the drive letter of the DVD drive). Specify the drive to copy to (the drive letter of the USB flash drive). Click Proceed when the Proceed button appears and is available. Click OK to begin formatting the USB flash drive.

          • Prepare screen-The progress bar shows that the contents of the System Software DVD are being copied. Do not cancel. Click Proceed when the Proceed button appears and is available.

          • Finish screen-Confirm that the contents of the System Software DVD were copied successfully to the USB flash drive. Click Finish to exit the USB Prep Tool.

          5. Remove the System Software DVD from the PC.

          6. Click the USB flash drive icon in the Windows taskbar, and choose “Safely remove USB Mass Storage Device.” If prompted, follow the on-screen instructions to stop the device. When prompted, physically remove the USB flash drive from the PC. Do not leave the prepared USB flash drive attached to the PC. If the drive is still attached when the PC starts up or reboots, system corruption may result.

          7. Label the prepared USB flash drive with identifying information. For example, copy onto a label tag (1) the product name and (2) the system software version number that you find printed on the System Software DVD label. The USB flash drive is now prepared and can be used to install system software on the imagePASS.

          TO INSTALL SYSTEM SOFTWARE FROM A PREPARED USB FLASH DRIVE

          (NOTE: DIP SWITCHES SHOULD BE SET TO THE FOLLOWING 1 up, 2 down for installing software over USB)

          1. If your USB flash drive is not yet prepared, follow the procedure above.

          2. Remove all USB dongles and USB devices that may be connected to the imagePASS.

          3. Backup the following info if needed:

          • Print the Job Log.

          • Print the Fonts List. This page lists the fonts currently on the HDD. Along with the resident fonts provided, the customer may have installed additional, non-resident fonts. If needed, ask the network administrator to archive the non-resident fonts.

          • Archive any FreeForm masters that have been created on the imagePASS.

          • Archive custom color profiles if appropriate. See Color Printing on the User Documentation CD.

          4. If possible, print the Configuration pages. The Configuration pages contain a list of any installed options and a record of the customer's current Setup configuration.

          5. Power off the print engine using the main power switch near the front. Wait approximately two minutes for the print engine and imagePASS to complete power off.

          6. Make sure that the following cables are attached to the imagePASS:

          • Interface cables (2) to the print engine

          • Power cable to AC outlet
          7. Attach the prepared USB flash drive to a USB port on the imagePASS. If dust covers are attached to the USB ports, remove one dust cover using needle-nose pliers.
          • Flip the service switches from normal operation (both down) to the position for the USB installation method (1 up, 2 down).

          8. Power on the print engine using the main power switch and watch the DIAG LEDs on the imagePASS.

          Note that after sporadic activity, the DIAG LEDs linger at FF, and then count up from 00 by one number approximately every 45 seconds.

          9. When the DIAG LEDs begin to count up from 00, power off the print engine using the main power switch. If you do not turn off the print engine before the installer finishes transferring data, the imagePASS may reboot continuously. If this occurs, you may need to repeat the procedure from the beginning.

          10. Wait until the files are transferred and the imagePASS automatically powers off. The file transfer usually takes between 6 and 20 minutes, depending on the size of the system software.

          11. After the DIAG LEDs turn off, wait at least 30 seconds, and then remove the USB flash drive from the imagePASS.

          12. Flip the service switches to the position for normal operation (both down).

          13. Power on the print engine and allow the system to boot up. Wait approximately 5 minutes until the main menu becomes active on the Touch Panel.

          14. At the main menu, select the Printer icon, and then select the Printer Server Status/Settings icon.

          15. Wait approximately 5 minutes until the Select Language screen appears. During this time, the Touch Panel displays the message, “Wait a moment (Check the power source of the printer server behind the main unit and cable connection if the display does not change in a moment.)” Disregard the message on the Touch Panel. Do not touch the print engine or imagePASS until the Select Language screen appears.

          16. At the Select Language screen, select the language that you want to use.

          17. If the Select Market Region screen is displayed, select the region for the imagePASS. The Select Market Region screen is displayed only if English was selected from the Select Language screen.

          NOTE: If you select English as the language, you must then select “US” or “Other.” If you select “US”, the default paper size is LTR and the time stamp is MM/DD/YY. If you select “Other”, the default paper size is A4 and the time stamp is DD/MM/YY. A screen may appear briefly regarding print engine functions (not documented in this service guide).

          18. At the keypad screen, enter “Fiery.1” as the case-sensitive Administrator password.

          19. At the Setup screen, reenter the customer’s settings from the Configuration page that you printed earlier. Enter settings for Server, Network, and Printer Setup, in that order. Ignore the settings not included on the Configuration page if it is more appropriate for the site administrator to set them. For more information, see Configuration and Setup, on the User Documentation CD.

          20. After all Setup options are configured, exit the Setup screen and allow the imagePASS to reach Idle. The imagePASS reboots with the updated system software and Setup options.

          21. Ask the network administrator to restore the non-resident fonts and FreeForm masters that were archived earlier.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • RHodg57
            Trusted Tech

            100+ Posts
            • Dec 2013
            • 191

            #6
            Re: ImagePass B-1 Firmware

            Okay I downloaded the iso file using the link on your post. Guess I don't know what to do with it.

            I see it created a bd-rom drive on this computer with 155 megs of data. What next?

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: ImagePass B-1 Firmware

              Originally posted by RHodg57
              Okay I downloaded the iso file using the link on your post. Guess I don't know what to do with it.

              I see it created a bd-rom drive on this computer with 155 megs of data. What next?
              ================================================== ==============
              Sorry, delete that first one/ use this link below------------

              USB PrepTool 1.1


              https://www.dropbox.com/s/3s4lbj6olb...ol1.1.exe?dl=0


              The USB Prep Tool is used to prepare a flash drive to install system software on an imagePASS-A1/B1.


              USB Prep Tool_Using a USB flash drive to install system software.pdf

              burn file an a "ISO" to CD with it

              * IMPORTANT - This ISO file is already bootable.
              > Do NOT select the option to create a bootable CD in your CD burning application.
              Select the option to burn an image to disc. (ISO)

              this will create the
              "USB Prep Tool" CD

              then follow directions above

              Last edited by teckat; 11-13-2015, 04:49 PM.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

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