Canon MF 8380cdw Overtoning Magenta

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  • SAZ911
    Trusted Tech

    100+ Posts
    • Mar 2013
    • 193

    #1

    [Misc] Canon MF 8380cdw Overtoning Magenta

    Hi Guys,

    Have a strange one today. I have a client that has a problem where every colour page is over toned with magenta. The starnge thing is that there is no issue with the printer as if i use a different laptop or pc it works perfectly, but on the original laptop its always over toned with Magenta.

    It obviously has something to do with software on the clients laptop,

    I have tried everything from reinstalling, uninstalling, cleaning the registry of any mention of the printer then re-installed and i still get the same issue of over toning magenta. (See Pics Below)
    1-1.jpg2-1.jpg

    Cant figure out why, any help would be much appreciated coz i really dont want to redo the clients laptop.

    Cheers,
    SAZ911..........
  • geralex1958
    Junior Member

    Site Contributor
    • Jul 2015
    • 4

    #2
    Re: Canon MF 8380cdw Overtoning Magenta

    I've experenced the same. A temp. Solution was to "tone down" the MEGENTA via customer adjustments from the printer input display.

    Sent from my SGH-I317M using Tapatalk

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