IRAC3325I and U Docx

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  • Northwestservice
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jan 2011
    • 140
    #1

    IRAC3325I and U Docx

    at a customers request I installed Web Access Software H1 as the customer is trying to scan using Udocx. now the customer is asking what is "Enable Canon Scan Service Provider" anyone have any insite?
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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: IRAC3325I and U Docx

      Configure your Canon MFP
      see link��

      Check whether an application named "Service Provider" is installed under "MEAP Application Management".
      If it is not, please get in contact with your Canon partner, as the Service Provider needs to be obtained from Canon.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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        • Northwestservice
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jan 2011
          • 140
          #3
          Re: IRAC3325I and U Docx

          thanks for the reply Techat I contacted Canon and there reply here in Canada was they don't know and they don't support it

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            • disam
              Technician

              50+ Posts
              • Sep 2008
              • 64
              #4
              Re: IRAC3325I and U Docx

              Hi
              i think you have the wrong Canon Web Access Software

              H1 is without Service Provider

              J1 is with Service Provider (see link from techkat number 2) or here --> Canon Web Access Software-J1@E | Part No: 4848B025AA | Best Prices

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