Hi Folks,
I have cust. that had toner bottle stuck, and couldnt turn lever to release the bottle. I was able to removve the toner container, but keep getting e-25-1, so I removed buffer unit and vacuumed for any clogged toner, gears all turn fine. the top set of gears turn, so I did a toner add thru service mode"install", it came up "NG", it will run,but ends up with code. Is the toner bottle suppose to actually spin when its trying to add toner?..this doesnt happen here, otherwisee how does toner actually get thru toner bottle to release toner? I couldnt figure out how toner gets released....?any help with prob. greatly appreciated, Im a little lost...
Jaime
Indep.Copier Svc.
I have cust. that had toner bottle stuck, and couldnt turn lever to release the bottle. I was able to removve the toner container, but keep getting e-25-1, so I removed buffer unit and vacuumed for any clogged toner, gears all turn fine. the top set of gears turn, so I did a toner add thru service mode"install", it came up "NG", it will run,but ends up with code. Is the toner bottle suppose to actually spin when its trying to add toner?..this doesnt happen here, otherwisee how does toner actually get thru toner bottle to release toner? I couldnt figure out how toner gets released....?any help with prob. greatly appreciated, Im a little lost...
Jaime
Indep.Copier Svc.
Comment