canon image runner 2318 false paper jam

[Orion2010]

hello to all,
i have problem with canon 2318 show false paper jam, i clean sensor but again show it, IMG_0033.jpgIMG_0032.jpgIMG_0030.jpg
any idea?

[Printerdude]

Re: canon image runner 2318 false paper jam

Does the message clear after cleaning the sensor or after reset?

[Orion2010]

Re: canon image runner 2318 false paper jam

Does the message clear after cleaning the sensor or after reset?

message appear after have paper jam, i remove the paper but message continuous

[teckat]

Re: canon image runner 2318 false paper jam

message appear after have paper jam, i remove the paper but message continuous

What sensor is this _?
What areJam Codes_?

If below applies_?
Is paper near sensor flag, under flag, over flag, past flag.
Is jam from all locations
All paper sides_?