Hello,
I have a Canon iRC2220i installed at a customer with department ID's set.
I have added the ID and PIN's in the printer driver so it won't ask every time to enter the ID's.
Until recently there was no problem but now every time they try to print something it asks them to enter the ID and PIN.
The problem is on every computer.
I tried reinstalling the driver but didn't help.
Updated the firmware to the latest still the problem persist.
Can you give me any suggestions on what might be the problem and what to do next?
I have a Canon iRC2220i installed at a customer with department ID's set.
I have added the ID and PIN's in the printer driver so it won't ask every time to enter the ID's.
Until recently there was no problem but now every time they try to print something it asks them to enter the ID and PIN.
The problem is on every computer.
I tried reinstalling the driver but didn't help.
Updated the firmware to the latest still the problem persist.
Can you give me any suggestions on what might be the problem and what to do next?