Canon IR C3380i replaced tranfer cleaning unit and now says insert drum cartrdige

[Canon345]

Re: Canon IR C3380i replaced tranfer cleaning unit and now says insert drum cartrdige

Last time. The new software gets rid of the false and misleading message that is due to dirty contacts. Some of which you cannot get to to clean.

[SAZ911]

Re: Canon IR C3380i replaced tranfer cleaning unit and now says insert drum cartrdige

Hi

As mentioned above the solution is to upgrade the firmware. Make sure all your Ground / Earth tabs and contacts are clean and simply upgrade the firmware, Any version from 61.01 and up should sort your issue out.

See below a service bulletin from canon....

cheers,


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