Canon iradv5030 freezing

[mramlawi]

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i faced a problem in iradv c5030 the machine freezed when i want to make id managment on ,till i make clear password to work this ,do u think it need an update or what .

[Jii]

Re: Canon iradv5030 freezing

There is an Article 84454 on esupport. Its a 1025.. so very very different model. But the fix in that case was to do an all clear.

Personally I would reload firmware then try it.

If it persists i would run a PPRINT and then do a DCON clear.

[mramlawi]

Re: Canon iradv5030 freezing

No one face this before

[Tricky]

Re: Canon iradv5030 freezing

Well it sounds like a software problem, an update wont hurt

[Canon345]

Re: Canon iradv5030 freezing

Dont forget. In the C3380 series the software can look great no problem and Dept ID can look like it wants to work however no work station will verify with the Canon. In this case you must NUKE all setting in in User mode. Format and reload system software.