E025-0100 IRADVC2020

[RHodg57]

After changing the Magenta drum unit for poor copy quality the machine started displaying E025-0100 when a
color copy is ran.

I saw other threads on here and it was mentioned that there is a cable that goes from the DC Controller to a sensor

on the toner hopper. Does anyone know the part number of that cable.

I know the manual says to check DC Controller due to a fuse blowing.

and check wiring. Also check hopper for Magenta.

Just want to know the number of that cable or any tech pubs associated with that code.

[teckat]

Re: E025-0100 IRADVC2020

E025-0100 is occurring at power on.___?

:-!
In this case, clipping wire ties from J24 on the DC Controller to the magenta toner feed assembly resolved the error code.
The part number for the magenta toner feed assembly is FM3-8085-000.

[RHodg57]

Re: E025-0100 IRADVC2020

It doesn't throw the code on start up. The error occurs when I attempt to run a color copy. It will run black copies okay with no code.

The machine stops with the paper halfway through the fixing assembly then codes out.

[Tricky]

Re: E025-0100 IRADVC2020

Put the old drum back in if you can and test, these new drums can cause problems.

[RHodg57]

Re: E025-0100 IRADVC2020

Put the old drum back in if you can and test, these new drums can cause problems.

Tried that. I have had that happen before putting in drums and getting codes.

This time it didn't help. I ordered a magenta hopper and will try that.

[RHodg57]

Re: E025-0100 IRADVC2020

I tried a new magenta hopper assembly and switched D C Controllers. Ater a few copies I go the same code again.

I guess go after wiring. If I understand it correctly it is the harness that goes from J24 on the Controller to a sensor

on the hopper?

[RHodg57]

Re: E025-0100 IRADVC2020

The problem was in the wiring.

[teckat]

Re: E025-0100 IRADVC2020

The problem was in the wiring.

Excelent :-))

[RHodg57]

Re: E025-0100 IRADVC2020

Thanks teckat and skynet!!

[JPiek]

Re: E025-0100 IRADVC2020

I got a E0025-000-05-0D on a 2220i yesterday. Inside of the printer was a mess (toner) including laserglass. Cleaned up the whole bunch. Tested and seemed good apart from a big white line on yellow. Then, after a few prints the error came back .

I found the yellow drum wasn't rotating at that point ? Reseating helped, but again, only for a few copys'. And again, it leaked quite some yellow toner. I ordered a new Yellow drum anyway, but maybe i need to take a look at the wiring to ? I don't quite get what you guys do when you clip the wiring harness ?

[RHodg57]

Re: E025-0100 IRADVC2020

The white wire ties that hold the cable bundles together were too tight apparently. That causes wires to short out or break.

I haven't seen that much but it is was always one of the solutions recommended by Canon.

[teckat]

Re: E025-0100 IRADVC2020

The white wire ties that hold the cable bundles together were too tight apparently. That causes wires to short out or break.

I haven't seen that much but it is was always one of the solutions recommended by Canon.

================================================== =====

Errors in cables can occur from the most innocent actions, even binding a group of wires too tightly. This type of error is called a compression failure and is caused when insulation narrows from its normal thickness. This happens when physical features or components either in the assembly or in the in the environment of the installed applications contort the insulation to the point that it cannot function correctly.


Restriction = same principle as squeezing/pinching a watering hose to decrease flow

IMPROPER CABLE TIE/WRAP TENSION

Cable tie/wrap tension is too high, resulting in deformation and pinching of the wire insulation.


Compression damage can cause insulation to fail, causing current leakage, arcing, and even dead shorts.

[JPiek]

Re: E025-0100 IRADVC2020

Ok, clear. Thanks....

[repeatcopiers]

Re: E025-0100 IRADVC2020

Excelent :-))

I have a customer that just called with an E025-0400 on their Adv C2020. Service Manual doesn't have the 0400 sub-code? She said the inside of the copier is covered with Cyan toner. I am going to start with the wiring that you have posted about a few times. Unless this sub-code means something different, I can't find any posts with the 0400 so thought I'd ask.

[repeatcopiers]

Re: E025-0100 IRADVC2020

I have a customer that just called with an E025-0400 on their Adv C2020. Service Manual doesn't have the 0400 sub-code? She said the inside of the copier is covered with Cyan toner. I am going to start with the wiring that you have posted about a few times. Unless this sub-code means something different, I can't find any posts with the 0400 so thought I'd ask.

Misunderstanding, code is E025-0000 (four zeros). We clipped the bundle of wires but still coding up.