iRC3380

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  • Blues Guy
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 216

    #1

    iRC3380

    Good day guys,

    I have 2 unit iRC3380 when I do PG 10 test 1 unit only the cyan color is totaly blank and the other unit the cyan & magenta color is blank. We have dismantle rear to check all the gear and clutch which is driving the developer unit seems all ok. Any idea guys that you have come across can share with me. Thank you
  • Canon345

    #2
    Re: iRC3380

    Thats very strange. Been working on these since day 1 and have never seen that.
    I would start looking at the laser unit. That is some really bad luck you would have two with bad units.

    A possible solution for you.
    The symptom was resolved by replacing the laser unit with a new one.

    1. If you experience this issue in the field, only one color is blank, there is the possibility it is due to faulty laser unit, hence replace it with a new one. When 2 colors, Y & Bk, or C & M problem occurs, assume it may be due to a faulty main controller PCB assembly(PDRM-EF-A), hence check the connections to this board.

    2. After replacing the laser unit, register the value written in the label packaged with the scanner unit in the following service mode, and adhere the label in the front cover.

    - COPIER > Adjust > LASER > FSLUT-Y1 to Y8
    - COPIER > Adjust > LASER > FSLUT-M1 to M8
    - COPIER > Adjust > LASER > FSLUT-C1 to C8
    - COPIER > Adjust > LASER > FSLUT-K1 to K8

    FM3-0003-000 LASER SCANNER ASSEMBLY

    Comment

    • Blues Guy
      Trusted Tech

      100+ Posts
      • Aug 2009
      • 216

      #3
      Re: iRC3380

      After change laser unit assembly and PDRM-EF-A still the same problem.

      Any thing else to change ?

      Comment

      • Canon345

        #4
        Re: iRC3380

        I had a drum rod pull out of a drum once. Stuck into the back of the machine. Is drum actually moving?

        Comment

        • ernesto
          Trusted Tech

          250+ Posts
          • Oct 2011
          • 430

          #5
          Re: iRC3380

          Originally posted by Blues Guy
          Good day guys,

          I have 2 unit iRC3380 when I do PG 10 test 1 unit only the cyan color is totaly blank and the other unit the cyan & magenta color is blank. We have dismantle rear to check all the gear and clutch which is driving the developer unit seems all ok. Any idea guys that you have come across can share with me. Thank you
          HI,

          In reference to unit 2, you can try to exchange the most big sub-pcb on the main controller after that yellow and black will be blank, it means the sub-pcb is wrong.

          All the best

          Comment

          • hidius
            Trusted Tech

            100+ Posts
            • Jun 2015
            • 128

            #6
            Re: iRC3380

            change the developing unit. or check the coupling at the rear of the dev unit. if you turn the coupling and the shaft doesnt turn then order the new revised couplings. the old ones are black and the new ones are white with a pin

            Comment

            • Canon345

              #7
              Re: iRC3380

              Originally posted by hidius
              change the developing unit. or check the coupling at the rear of the dev unit. if you turn the coupling and the shaft doesnt turn then order the new revised couplings. the old ones are black and the new ones are white with a pin
              Your information pertains to C5000 series. The C3380 series uses a combined drum and developer unit.

              Comment

              • hidius
                Trusted Tech

                100+ Posts
                • Jun 2015
                • 128

                #8
                Re: iRC3380

                Originally posted by Canon345
                Your information pertains to C5000 series. The C3380 series uses a combined drum and developer unit.
                yeh sorry I just realised after I posted it but couldn't figure out how to delete it

                Comment

                • hsrmms
                  Technician

                  50+ Posts
                  • Dec 2014
                  • 69

                  #9
                  Re: iRC3380

                  Originally posted by Blues Guy
                  Good day guys,

                  I have 2 unit iRC3380 when I do PG 10 test 1 unit only the cyan color is totaly blank and the other unit the cyan & magenta color is blank. We have dismantle rear to check all the gear and clutch which is driving the developer unit seems all ok. Any idea guys that you have come across can share with me. Thank you

                  Is it show any error codes such as E020-XXX??

                  Comment

                  • SAZ911
                    Trusted Tech

                    100+ Posts
                    • Mar 2013
                    • 193

                    #10
                    Re: iRC3380

                    Originally posted by Blues Guy
                    Good day guys,

                    I have 2 unit iRC3380 when I do PG 10 test 1 unit only the cyan color is totaly blank and the other unit the cyan & magenta color is blank. We have dismantle rear to check all the gear and clutch which is driving the developer unit seems all ok. Any idea guys that you have come across can share with me. Thank you
                    Hi Blues Guy,

                    Had this issue a few times here in Southern Africa. I got the solution from tekcat many moons ago. I have tried to find the same post to share the link but cant seem to find it, will keep checking though.

                    The solution for me was the developer clutch, as you have mentioned you have checked, and i don't mean to be patronizing but try swapping the clutches around to see if the issue moves to another colour. i had the same issue and the clutch looked good but wasn't.

                    good luck,
                    SAZ911..........

                    Comment

                    • SAZ911
                      Trusted Tech

                      100+ Posts
                      • Mar 2013
                      • 193

                      #11
                      Re: iRC3380

                      Originally posted by Blues Guy
                      Good day guys,

                      I have 2 unit iRC3380 when I do PG 10 test 1 unit only the cyan color is totaly blank and the other unit the cyan & magenta color is blank. We have dismantle rear to check all the gear and clutch which is driving the developer unit seems all ok. Any idea guys that you have come across can share with me. Thank you
                      Hi

                      Found the old post, hope this helps.......http://www.copytechnet.com/forums/ca...tml?highlight=
                      SAZ911..........

                      Comment

                      • Blues Guy
                        Trusted Tech

                        100+ Posts
                        • Aug 2009
                        • 216

                        #12
                        Re: iRC3380

                        Good day guys,

                        1st of all thank you guys for giving the advice on this machine problem.

                        I would like to update you guys that yesterday I try again to trouble shoot these 2 machine where I have change i) drum drive unit whole assembly (which taken from a good running condition machine including the
                        motor drive unit)
                        ii) developer drive unit whole assembly (which taken from a good running condition machine including
                        all 4 clutches and gear mechanism)

                        The result is still the same problem..........

                        Comment

                        • ernesto
                          Trusted Tech

                          250+ Posts
                          • Oct 2011
                          • 430

                          #13
                          Re: iRC3380

                          Have you checked sub-pcb boards....?

                          Comment

                          • Blues Guy
                            Trusted Tech

                            100+ Posts
                            • Aug 2009
                            • 216

                            #14
                            Re: iRC3380

                            I have change the whole main controller P.C.B together with the sub p.c.b. Other than that laser unit assembly and unit 1 assembly which comes together with drum unit and developer. All parts swap from a working condition machine.

                            Comment

                            • Canon345

                              #15
                              Re: iRC3380

                              I think the only way this is going to be repaired is a big study of the manual and procedure. Sounds like we have helped here all we can.

                              Comment

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