C-2030, ratcheting from Magenta drum...?

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 623
    #1

    C-2030, ratcheting from Magenta drum...?

    I have not been to the customer yet, but he is using generic toners. How do these things hold up with that? Could that be an issue (as I suspect it is?) Or is something else (maybe) going on? Thanks in advance,
    OC
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    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680
      #2
      Re: C-2030, ratcheting from Magenta drum...?

      Originally posted by Oystercopy
      I have not been to the customer yet, but he is using generic toners. How do these things hold up with that? Could that be an issue (as I suspect it is?) Or is something else (maybe) going on? Thanks in advance,
      OC
      Something inside those drums locks up and you get gear skipping noise. Generic toner would cause copy quality and maybe errors reading toner. We only use OEM canon toner and I have had three drums with noise. Was only able to get rid of noise on one. Took part off by drum chip. a gear falls out when you do it but easy to put back in.

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