Have got this on C5045i,has anyone come across this before?New to this and any help would gratefully received
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Re: E584;Shutter malfunction on external finisher C1
Shutter Operation
When tray 1 passes the delivery section with paper already stacked, the stacked paper may get caught by the delivery section. A shutter is provided at the delivery section to prevent this. The shutter closes when tray 1 passes the delivery section. This is performed even when no paper is stacked.
When the shutter clutch (CL101) and stack ejection lower roller clutch (CL102) are ON, the shutter moves up (close) when the stack ejection motor (M102) turns forward and moves down (open, delivery enabled) when the motor turns backward.
The open/close of the shutter is detected by the shutter home position sensor (PI113).
Finisher-C1.JPG
E584;Shutter malfunction
Shutter home position sensor (PI113)
1) Check the shutter home position sensor. Does the sensor operate normally?
NO : Replace the sensor.
Wiring
2) Is the wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch normal?
NO : Repair the wiring.
Shutter mechanism
3) Is there any abnormality in the shutter mechanism?
YES : Repair the shutter mechanism.
Stack ejection motor (M102)/Shutter clutch (CL101)/Finisher controller PCB
4) Does it improve when the stack ejection motor and shutter clutch are replaced?
YES : End
NO : Replace the finisher controller PCB.
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