IR-A-C5035

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  • gksapple
    Trusted Tech

    100+ Posts
    • Apr 2014
    • 116

    #1

    [Jamming] IR-A-C5035

    paper jam inside fusing unit
    jam code 0107
    normal printouts and copy working fine in both clr and blk

    issue details:
    *Normal printouts and copy working fine in both BW/clr
    *when printing solid clr in full A4 (100% coverage ) coroner of paper got fold and sticking with the fixing film unit
    *Even printing pg test 10 getting jam on the same place
    Action taken :
    increased the fixing temp but no use
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR-A-C5035

    Originally posted by gksapple
    paper jam inside fusing unit
    jam code 0107
    normal printouts and copy working fine in both clr and blk

    issue details:
    *Normal printouts and copy working fine in both BW/clr
    *when printing solid clr in full A4 (100% coverage ) coroner of paper got fold and sticking with the fixing film unit
    *Even printing pg test 10 getting jam on the same place
    Action taken :
    increased the fixing temp but no use
    ================================================== ===

    LEVEL 2
    Service Mode>COPIER>OPTION>IMG-FIX>PRE-FXRL>set to 1
    .

    This turns on "pressure roller soiling prevention mode".

    paper should stop wrapping around the the fixing unit's pressure roller.
    ================================================== ======

    also check the fixing separation guide position
    ---can be installed upside down by mistake
    ---or >may not be inserted completely

    0107 Jam Fixing--see link
    https://www.dropbox.com/s/y5c1kkbs6j...ixing.pdf?dl=0
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • DarkCrimsonFox
      Technician
      • Mar 2016
      • 13

      #3
      Re: IR-A-C5035

      If what is mention above doesn't work, Maybe try a different stock of paper.

      If the paper has a huge amount of toner, it should runner a tad bit slower through the fixing. At least that is my logic.

      I know from experience that the pressure roller and bearing can cause jams in the fixing.

      Also slim orange roller with the bearing can also cause jams.

      Just clean the bearings.

      Just putting in my two cents.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IR-A-C5035

        Note:
        Copy\Print speed is determined by paper size, paper type , not amt of toner coverage.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3930

          #5
          Re: IR-A-C5035

          I haven't worked on Canon equipment for years, so this might be a bunch of baloney.
          However, I would guess that an increase in the edge deletion would help prevent jamming of high coverage prints.
          I have been led to believe that is why 12"X18" paper exists.
          Sorry if this is a waste of bandwidth.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: IR-A-C5035

            Originally posted by Iowatech
            I haven't worked on Canon equipment for years, so this might be a bunch of baloney.
            However, I would guess that an increase in the edge deletion would help prevent jamming of high coverage prints.
            I have been led to believe that is why 12"X18" paper exists.
            Sorry if this is a waste of bandwidth.
            On a image Runner
            :-)) Borderless print/full bleed
            not possible for copier based model. use 12x18 paper for 11x17 and trim.

            On a Advanced model
            Enlarge Print Area

            Off*, On

            This setting specifies whether to enlarge the printable area on the paper.
            If [Off] is selected, the area 5 mm from the top, bottom, left and right edges of the paper is not printable.
            If [On] is selected, the printable area is enlarged to the top, bottom, left, and right edges of the paper.

            No Borderless Printing*
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • gksapple
              Trusted Tech

              100+ Posts
              • Apr 2014
              • 116

              #7
              Re: IR-A-C5035

              Originally posted by teckat
              ================================================== ===

              LEVEL 2
              Service Mode>COPIER>OPTION>IMG-FIX>PRE-FXRL>set to 1
              .

              This turns on "pressure roller soiling prevention mode".

              paper should stop wrapping around the the fixing unit's pressure roller.
              ================================================== ======

              also check the fixing separation guide position
              ---can be installed upside down by mistake
              ---or >may not be inserted completely

              0107 Jam Fixing--see link
              https://www.dropbox.com/s/y5c1kkbs6j...ixing.pdf?dl=0
              Hi
              forgot to fix the fix separation guide,because of that paper jam
              now issue resolved machine ok ,
              thanks for your support

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: IR-A-C5035

                Originally posted by gksapple
                Hi
                forgot to fix the fix separation guide,because of that paper jam
                now issue resolved machine ok ,
                thanks for your support


                welcome
                ELVIS.jpg
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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