Canon IR7105 Error 711-003

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  • tinnyjay
    Senior Tech

    500+ Posts
    • Oct 2009
    • 654

    #1

    Canon IR7105 Error 711-003

    Hi
    Canon Ir7105 is showing E-711-003 and after restarts it shows me also E500-001.
    My finisher is set to Function Limited.
    I tried to reseat all connectors between copier and finisher but still the same. Copier stays waiting and after some seconds it shows 711.
    "Who loves the roses,must also bear thumbs"
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IR7105 Error 711-003

    Originally posted by tinnyjay
    Hi
    Canon Ir7105 is showing E-711-003 and after restarts it shows me also E500-001.
    My finisher is set to Function Limited.
    I tried to reseat all connectors between copier and finisher but still the same. Copier stays waiting and after some seconds it shows 711.
    ================================================== ====================

    E500-001:
    Re_seat the EEPROM on the Finisher Controller.
    --Check the power coming from the power supply of the finisher. 5volts brown wires / 24 volts red wires.
    --Check the connection of the Arcnet cable and that it is installed correctly.

    Power cycle the unit and boot the machine in the proper order.
    ================================================== ============

    E711
    -0003: Indicates no response from the delivery options. (Perfect Binder A1/B1/C1)

    ================================================== ============

    ARCNET.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • tinnyjay
      Senior Tech

      500+ Posts
      • Oct 2009
      • 654

      #3
      Re: Canon IR7105 Error 711-003

      Originally posted by teckat

      E711
      -0003: Indicates no response from the delivery options (Perfect Binder A1/B1/C1)
      Its interesting because finisher is set to Function Limited and i have only saddle stiching options, but i dont have any perfect binder connected to my printer.
      "Who loves the roses,must also bear thumbs"

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon IR7105 Error 711-003

        Originally posted by tinnyjay
        Its interesting because finisher is set to Function Limited and i have only saddle stiching options, but i dont have any perfect binder connected to my printer.


        GLITCH ?

        Check ARCNET CONNECTIONS _shown

        Check that EPROM in Finisher
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • tinnyjay
          Senior Tech

          500+ Posts
          • Oct 2009
          • 654

          #5
          Re: Canon IR7105 Error 711-003

          Originally posted by teckat
          ================================================== ====================

          E500-001:
          Re_seat the EEPROM on the Finisher Controller.
          --Check the power coming from the power supply of the finisher. 5volts brown wires / 24 volts red wires.
          --Check the connection of the Arcnet cable and that it is installed correctly.

          Power cycle the unit and boot the machine in the proper order.
          ================================================== ============

          E711
          -0003: Indicates no response from the delivery options. (Perfect Binder A1/B1/C1)

          ================================================== ============

          [ATTACH=CONFIG]32623[/ATTACH]
          Thank you Teckat but i did this before.
          It looks like E-711 is directly connected with E-500 because one time it shows one code and after restart it shows the other code.
          I am thinking to make a P-Print and a Dc-Con clear!
          Do you sugest it?
          "Who loves the roses,must also bear thumbs"

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon IR7105 Error 711-003

            Give it a shot.
            Did u reseat the EPROM_?
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • tinnyjay
              Senior Tech

              500+ Posts
              • Oct 2009
              • 654

              #7
              Re: Canon IR7105 Error 711-003

              Originally posted by teckat
              Give it a shot.
              Did u reseat the EPROM_?
              Yes, if you tell me where to find it?

              Also it showed me E315 and E677

              I did a HD CHK
              Last edited by tinnyjay; 04-20-2016, 06:22 PM.
              "Who loves the roses,must also bear thumbs"

              Comment

              • tinnyjay
                Senior Tech

                500+ Posts
                • Oct 2009
                • 654

                #8
                Re: Canon IR7105 Error 711-003

                Originally posted by teckat
                Give it a shot.
                Did u reseat the EPROM_?
                I have a S2 connected with my printer and sometimes it shows me Verify the cable, sometimes it loses prints and sometimes it prints.
                Could be the controller defected ?
                "Who loves the roses,must also bear thumbs"

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Canon IR7105 Error 711-003

                  Originally posted by tinnyjay
                  Yes, if you tell me where to find it?

                  Also it showed me E315 and E677

                  I did a HD CHK
                  =====================
                  EPROM on Finisher V1 Controller
                  ------------------------------------
                  E315 -xxxx _what is sub-code > usually a System Software issue

                  E677 - XXX_
                  what is sub-code
                  System Software on the imageRUNNER and the imagePASS Fiery controller should be reinstalled.
                  --------------------------------------------------------------------------------------------------------------------

                  all these error codes suddenly ___have u check your voltage supply at outlet
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • tinnyjay
                    Senior Tech

                    500+ Posts
                    • Oct 2009
                    • 654

                    #10
                    Re: Canon IR7105 Error 711-003

                    Originally posted by teckat
                    =====================EPROM on Finisher V1 Controller ------------------------------------E315 -xxxx _what is sub-code > usually a System Software issue E677 - XXX_what is sub-codeSystem Software on the imageRUNNER and the imagePASS Fiery controller should be reinstalled.--------------------------------------------------------------------------------------------------------------------all these error codes suddenly ___have u check your voltage supply at outlet
                    About 315-00d and 677 it was my fault because i reseat ram on copier and maybe it was not fit firmly on its slot ��As about voltage i think its normal because i have others Ir7105 working in same conditions and same outlet.I'll remove finisher from copier and i'll show the results.I think e500 and e711 are related to each other in my case. Basically e711 means one of my pheripherals is not working good so i have to think about finisher and S2 controller.



                    FOUND THE PROBLEM....IT WAS FINISHER!
                    Last edited by tinnyjay; 04-21-2016, 10:37 AM.
                    "Who loves the roses,must also bear thumbs"

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: Canon IR7105 Error 711-003

                      Originally posted by tinnyjay
                      About 315-00d and 677 it was my fault because i reseat ram on copier and maybe it was not fit firmly on its slot ��As about voltage i think its normal because i have others Ir7105 working in same conditions and same outlet.I'll remove finisher from copier and i'll show the results.I think e500 and e711 are related to each other in my case. Basically e711 means one of my pheripherals is not working good so i have to think about finisher and S2 controller.



                      FOUND THE PROBLEM....IT WAS FINISHER!
                      ================================================== ========================
                      i have others Ir7105 working in same conditions and same outlet.
                      How many printers do u have using one outlet ???
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • tinnyjay
                        Senior Tech

                        500+ Posts
                        • Oct 2009
                        • 654

                        #12
                        Re: Canon IR7105 Error 711-003

                        Originally posted by teckat
                        ================================================== ========================


                        How many printers do u have using one outlet ???

                        Its one outlet that suport 80A/40KW and its for all my copiers

                        Here its the problem that causes both E711 and E500 :
                        finisher problem.jpg
                        "Who loves the roses,must also bear thumbs"

                        Comment

                        • Canuck
                          Tech Specialist

                          1,000+ Posts
                          • Nov 2007
                          • 1713

                          #13
                          Re: Canon IR7105 Error 711-003

                          E500 is finisher communication error which of course is accompanied by the E711. Usually the fuse pcb on the finisher pops and causes this...

                          Comment

                          • tinnyjay
                            Senior Tech

                            500+ Posts
                            • Oct 2009
                            • 654

                            #14
                            Re: Canon IR7105 Error 711-003

                            Originally posted by Canuck
                            E500 is finisher communication error which of course is accompanied by the E711. Usually the fuse pcb on the finisher pops and causes this...
                            What about finisher cannot be used?
                            "Who loves the roses,must also bear thumbs"

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: Canon IR7105 Error 711-003

                              Originally posted by tinnyjay
                              What about finisher cannot be used?
                              ========================
                              'Finisher Cannot Be Used' Message is Displayed on the Control Panel

                              When the finisher is turned on, the finisher does not cycle and come ready. Trays A and B never move. yes>no ?
                              What are the state of LED's on Finisher Controller when power on
                              If the message Finisher Cannot Be Used is displayed or Ready to Copy (Functions Limited) is on the display, enter Additional Functions, select Common Settings, then scroll to and select Limited Functions Mode.

                              If Finisher Tray A/B is ON change the setting to OFF then press OK. Make sure everything else under Limited Functions Mode is set to OFF, then power the copier and finisher off. Turned the finisher then the copier back on and see if LED 108 on the Finisher Controller comes on and the finisher cycles.

                              Whenever Finisher Tray A/B is set to ON under Limited Functions Mode, LED 108 on the Finisher Controller pcb will not come on.
                              ================================================== ================================================== =======================
                              Would it still pass a copy through

                              Is Staple function Grayed Out

                              Try a MMI clear and power cycling the machine off>on
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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