CANON IRC advance C7065

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  • browny
    Technician

    50+ Posts
    • Nov 2010
    • 81
    #1

    CANON IRC advance C7065

    HELLO ALL :
    I have canon IRC ADVANCE 7065 : have E000008-0002 :CAN NOT RESET : DIAGNOSTIC : FUNCTION ERROR CLEAR & FX-L-CLR ... Reboot ( DID MANY TIMES ) when turn machine on : EVEN PULL OUT FIXING DRAWER & DID NOT CLOSE FRONT DOOR : Still show up : WRENCH , CHECK THE PRINTER. CALL SERVICE REPRESENTATIVE : CAN NOT CLEAR THIS MESSAGE ( ALSO I DID CHANED FIXING UNIT FROM ANOTHER WORKING MACHINE ) ALSO UPGRADED FIRMWARE DID NOT HELP. PLEASE HELP. THANK YOU ALL.
    Tags: None
    • chinotech
      Technician
      • Jan 2009
      • 14
      #2
      Re: CANON IRC advance C7065

      Hi-
      Once you get the E008 error, you can temporarily reset and use the machine, but the lower fixing belt unit will need to be repaired/replaced asap, because the error will come back. There is wear on the unit, even if you can't see it. To reset: run COPIER > FUNCTION > CLEAR > FX-L-CLR,
      COPIER > COUNTER > DRBL-1 >FX-BLT-L, COPIER > FUNCTION > FIXING > FX-LHP
      If you use a fixing unit from another working machine, you should also do the resets on the upper belt unit.
      Good Luck!

        Comment

        • browny
          Technician

          50+ Posts
          • Nov 2010
          • 81
          #3
          Re: CANON IRC advance C7065

          Thank you Chinotech. I do follow your intructions BUT CAN NOT CLEAR THE MESSAGES ... Do you have any more ideas ... Thank you.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: CANON IRC advance C7065

              Originally posted by browny
              Thank you Chinotech. I do follow your intructions BUT CAN NOT CLEAR THE MESSAGES ... Do you have any more ideas ... Thank you.
              ===========:-[
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • chinotech
                  Technician
                  • Jan 2009
                  • 14
                  #5
                  Re: CANON IRC advance C7065

                  Originally posted by browny
                  Thank you Chinotech. I do follow your intructions BUT CAN NOT CLEAR THE MESSAGES ... Do you have any more ideas ... Thank you.
                  If you are using the original lower belt unit and the error keeps coming back, you will need to replace it, unless you can identify the cause of failure (bad bearing, gear, etc...)
                  If you are using a known working fuser unit, it should work after doing the resets and home positions. Make sure the belts are centered prior to powering on the machine.


                  Sent from my HTC One M9 using Tapatalk

                    Comment

                    • dan7777
                      Senior Tech

                      500+ Posts
                      • Dec 2012
                      • 680
                      #6
                      Re: CANON IRC advance C7065

                      Originally posted by chinotech
                      If you are using the original lower belt unit and the error keeps coming back, you will need to replace it, unless you can identify the cause of failure (bad bearing, gear, etc...)
                      If you are using a known working fuser unit, it should work after doing the resets and home positions. Make sure the belts are centered prior to powering on the machine.


                      Sent from my HTC One M9 using Tapatalk
                      I agree. Best thing to do is replace both belts and clear the belt counter on the upper and lower. I have my boss and another guy go out and clear the counters without replacing belt units but the code comes back. Belt units are better but only last 1-2 years before they rust up. Upper belt now comes with plastic yellow bushing for right side of fuser lamp because of the new bracket on it. I grease the heck out of the gears but they still rust up. I used to have a lot of these machines but most were replaced with the new series. They are very expensive but when you replace them and update software most problems are gone for a year or so.

                        Comment

                        • browny
                          Technician

                          50+ Posts
                          • Nov 2010
                          • 81
                          #7
                          Re: CANON IRC advance C7065

                          Thank you all. The problem is can not clear errors ( does not mean : clear then : errors back ) THE PROBLEM IS BAD KEYBOARD : DID NOT RESPOND WHEN YOU TRY TO CLEAR : THE KEY TO CLEAR DID NOT ACTING BECAUSE CUSTOMER USER DROP COFFEE ON IT ... IT FIXED BY REPLACED THE SCREEN & KEY. ...

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083
                              #8
                              Re: CANON IRC advance C7065

                              Originally posted by browny
                              Thank you all. The problem is can not clear errors ( does not mean : clear then : errors back ) THE PROBLEM IS BAD KEYBOARD : DID NOT RESPOND WHEN YOU TRY TO CLEAR : THE KEY TO CLEAR DID NOT ACTING BECAUSE CUSTOMER USER DROP COFFEE ON IT ... IT FIXED BY REPLACED THE SCREEN & KEY. ...


                              Been there with coffee damage !!! Customer pays thru nose.😁
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                                Comment

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