Black Strikes on prints Canon IRADV C5051i

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  • niyaskarimba
    Trusted Tech
    • Sep 2014
    • 110

    #1

    [Misc] Black Strikes on prints Canon IRADV C5051i

    Dear All,
    Some of our IRADV 5051 series machines is giving black stikes on the print.

    We already replaced black developing unit,ITB Unit and fixing unit and cleaned all the paper path.

    Still the black strikes are comming.

    Please suggest some possible solution for the issue,also attached the test pages.

    Thanks in advance.
    Attached Files
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Black Strikes on prints Canon IRADV C5051i

    Did u check drum for arc marks _?

    U said on Prints, is issue on Glass copies_?
    Do the travel on continuous prints, as in various areas_?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • niyaskarimba
      Trusted Tech
      • Sep 2014
      • 110

      #3
      Re: Black Strikes on prints Canon IRADV C5051i

      Originally posted by teckat
      Did u check drum for arc marks _?

      U said on Prints, is issue on Glass copies_?
      Do the travel on continuous prints, as in various areas_?

      Yes,while copying also same(Glass/feeder).I cannot find any arc marks on drums.Also atried to replace entire process assembly.

      If we print 5 or 6 pages strikes will start appears.And the strikes are not on the same portion of the prints or copyies.

      Comment

      • JPiek
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 435

        #4
        Re: Black Strikes on prints Canon IRADV C5051i

        Looks like some loose toner wandering around in the printer, dropping down on the ITB and then picked-up bij the paper.

        Have you replaced only the ITB, or the cleaning blade too ?


        Edit: what happens if you make 20-30 copy's of a white A4. You get more or less stains/stripes ?
        Johan

        Comment

        • niyaskarimba
          Trusted Tech
          • Sep 2014
          • 110

          #5
          Re: Black Strikes on prints Canon IRADV C5051i

          Originally posted by JPiek
          Looks like some loose toner wandering around in the printer, dropping down on the ITB and then picked-up bij the paper.

          Have you replaced only the ITB, or the cleaning blade too ?


          Edit: what happens if you make 20-30 copy's of a white A4. You get more or less stains/stripes ?

          I replaced the whole ITB Assembly.

          When we copy or print more pages,it remains same.Srtikes not increasing or decreasing.

          We have Almost 10 machines having the same issue.

          Comment

          • JPiek
            Trusted Tech

            250+ Posts
            • Oct 2014
            • 435

            #6
            Re: Black Strikes on prints Canon IRADV C5051i

            You have to order the cleaning blade seperatly...

            Oh, i really meant to copy 20-30 blank pages, there is no toner added then...

            Do all 10 have the stripes on the same spot ?
            Johan

            Comment

            • niyaskarimba
              Trusted Tech
              • Sep 2014
              • 110

              #7
              Re: Black Strikes on prints Canon IRADV C5051i

              Originally posted by JPiek
              You have to order the cleaning blade seperatly...

              Oh, i really meant to copy 20-30 blank pages, there is no toner added then...

              Do all 10 have the stripes on the same spot ?

              Before i changed the cleaning blade with new one for one of the machines,any ways i will try to change new cleaning blade for this machine too.

              all the 10 machines giving srikes on diffenent,different spots.But the strikes look like same.

              Some pages will come out without strikes,but after some copy it will be back and strikes are not uniform.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Black Strikes on prints Canon IRADV C5051i

                Originally posted by niyaskarimba
                Before i changed the cleaning blade with new one for one of the machines,any ways i will try to change new cleaning blade for this machine too.

                all the 10 machines giving srikes on diffenent,different spots.But the strikes look like same.

                Some pages will come out without strikes,but after some copy it will be back and strikes are not uniform.
                =======================================

                Replace Secondary Transfer Roller
                > then run Copier>Function>Cleaning>TNR-COAT

                secondary transfer roller should be yellow in color.


                Ten printers with the exact problem ?? are they in same building location
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • dan7777
                  Senior Tech

                  500+ Posts
                  • Dec 2012
                  • 680

                  #9
                  Re: Black Strikes on prints Canon IRADV C5051i

                  Originally posted by niyaskarimba
                  Before i changed the cleaning blade with new one for one of the machines,any ways i will try to change new cleaning blade for this machine too.

                  all the 10 machines giving srikes on diffenent,different spots.But the strikes look like same.

                  Some pages will come out without strikes,but after some copy it will be back and strikes are not uniform.
                  If all ten machines have same problem my bet is on the toner did not come from Canon. I have seen canon toner boxes look like canon except the hologram sticker was not the same. Nothing you can do about that except buy toner from Canon. I have a dozen or so machines and none do this. If the toner came from Canon I have not seen this problem.

                  Comment

                  • niyaskarimba
                    Trusted Tech
                    • Sep 2014
                    • 110

                    #10
                    Re: Black Strikes on prints Canon IRADV C5051i

                    Originally posted by dan7777
                    If all ten machines have same problem my bet is on the toner did not come from Canon. I have seen canon toner boxes look like canon except the hologram sticker was not the same. Nothing you can do about that except buy toner from Canon. I have a dozen or so machines and none do this. If the toner came from Canon I have not seen this problem.
                    The toners all are original Canon.We have more than 130 machine,only few machines giving this problem.

                    All the machine are not in the same locations.

                    I thought this will be a common problem for this series.

                    Anyway i will change the trasfer roller and run TNR-COAT

                    Thanks for all your supports.

                    Comment

                    • easymusgrove
                      Junior Member
                      • May 2017
                      • 9

                      #11
                      Re: Black Strikes on prints Canon IRADV C5051i

                      I Would go straight to the Parts room and get the ITB cleaning ASSY ! FM4-7244-020

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: Black Strikes on prints Canon IRADV C5051i

                        Originally posted by easymusgrove
                        I Would go straight to the Parts room and get the ITB cleaning ASSY ! FM4-7244-020


                        that was a 2016 post
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Rachid.Akli
                          Senior Tech

                          500+ Posts
                          • Oct 2011
                          • 595

                          #13
                          Re: Black Strikes on prints Canon IRADV C5051i

                          Hi,

                          Try to explore paper quality. Paper dust may pollute the machine. Clean the machine air filter.
                          What is the activity of this customer?

                          Rachid
                          "Find a job you love and you’ll never have to work a day in your life." Nagy's father

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Re: Black Strikes on prints Canon IRADV C5051i

                            Originally posted by Rachid.Akli
                            Hi,

                            Try to explore paper quality. Paper dust may pollute the machine. Clean the machine air filter.
                            What is the activity of this customer?

                            Rachid
                            That was a 2016 post , Look back😱
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • rudysemira
                              Trusted Tech
                              • Oct 2016
                              • 108

                              #15
                              Re: Black Strikes on prints Canon IRADV C5051i

                              Originally posted by niyaskarimba
                              Dear All,
                              Some of our IRADV 5051 series machines is giving black stikes on the print.

                              We already replaced black developing unit,ITB Unit and fixing unit and cleaned all the paper path.

                              Still the black strikes are comming.

                              Please suggest some possible solution for the issue,also attached the test pages.

                              Thanks in advance.
                              I believe that is fixing unit issue check and inspect the hot roller...good luck

                              Comment

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