scan to gmail on a irc 3080I

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193
    #1

    [Misc] scan to gmail on a irc 3080I

    smtp: smtp.gmail.com
    email: jjgbs1@gmail.com

    ssl auth. : on

    email and password are correct
    smtptxpn port 465

    20160428_174634.jpg20160428_174640.jpg20160428_174658.jpg

    This same setup is working fine on and Advanced 4035
    They are on the same network, maybe they need separate email addresses ?
    Tags: None
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092
      #2
      Re: scan to gmail on a irc 3080I

      On this imageRunner.
      Port 587 has to be configured on the machine for send via e-mail to work.

      To resolve the issue, SMTPTXPN option has to be changed in Service Mode level 2 to 587 and Canon devices must be configured to authenticate via SMTP with SSL enabled.
      - Access Service Mode level 1 by pressing Additional Functions, - 2 and 8
      - Access Service Mode Level 2 by pressing Additional Functions - Additional Functions - 2.
      - Once you are in Service Mode level 2, select Copier > Option > Body > SMTPTXPN, enter 587
      - Select OK and recycle the machine to apply the change.

      After machine recycle, select Additional Functions > System Settings > Network Settings > Email/I-Fax.
      - Depending on which service providers you have, enter smtp.att.yahoo.com or smtp.gmail.com for SMTP server
      - Enter a valid user e-mail account for E-mail Address.
      - Select Authent./Encryption > SMTP Authentication (SMTP AUTH) - On
      - Set Allow SSL (SMTP Send) On.
      - Select OK to apply the changes.
      - Access Network Settings and make sure IP address, Gateway, DNS settings are correctly entered. (These information can be obtained by using a customer's networked PC nearby, access the command line, enter ipconfig /all.)
      - Restart the Canon device and start sending e-mail once it is Idle.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • SAZ911
          Trusted Tech

          100+ Posts
          • Mar 2013
          • 193
          #3
          Re: scan to gmail on a irc 3080I

          Originally posted by Jerrygbs
          smtp: smtp.gmail.com
          email: jjgbs1@gmail.com

          ssl auth. : on

          email and password are correct
          smtptxpn port 465

          [ATTACH=CONFIG]32729[/ATTACH][ATTACH=CONFIG]32730[/ATTACH][ATTACH=CONFIG]32731[/ATTACH]

          This same setup is working fine on and Advanced 4035
          They are on the same network, maybe they need separate email addresses ?
          Hi,

          port 465 is right, as long as thats not a google apps email address which it doenst look like it is. everything youve set above is correct, the only thing i can think of is have you allowed gmail for less secure apps?,

          https://support.google.com/accounts/.../6010255?hl=en

          check the link for more info, SSL = PORT465 TLS = 587

          hope this helps,

          cheers.....
          SAZ911..........

            Comment

            Previous template Next
            Working...