I have been using this show room machine for 3 years. not much problem until 6 months ago.
It all started off a yellow hopper unit failure. my technician replaced the hopper unit.
2 months later the waste toner drive assembly started to fail. and my technician replaced it as well.
and after another 2 months, both yellow(newly replaced) and magenta failed again. when he was replacing these two hopper units he found lots of leaked yellow toners in the machine.
and 2 weeks later I am having this E0023-0201 problem now.
It seems my technician has no idea whats the real cause for all these problems.
anyone here can help?
It all started off a yellow hopper unit failure. my technician replaced the hopper unit.
2 months later the waste toner drive assembly started to fail. and my technician replaced it as well.
and after another 2 months, both yellow(newly replaced) and magenta failed again. when he was replacing these two hopper units he found lots of leaked yellow toners in the machine.
and 2 weeks later I am having this E0023-0201 problem now.
It seems my technician has no idea whats the real cause for all these problems.
anyone here can help?
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