Fiery H2 reboots repeatedly

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  • tinnyjay
    Senior Tech

    500+ Posts
    • Oct 2009
    • 655

    #1

    Fiery H2 reboots repeatedly

    Hi!
    Just found restarting in the morning repeatedly.
    Opened controller, resetted ram, vacuumed and still restarting.
    I think it needs system to be reinstalled.
    Can you help me to find it pls?
    "Who loves the roses,must also bear thumbs"
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Fiery H2 reboots repeatedly

    Originally posted by tinnyjay
    Hi!
    Just found restarting in the morning repeatedly.
    Opened controller, resetted ram, vacuumed and still restarting.
    I think it needs system to be reinstalled.
    Can you help me to find it pls?
    --------------------------------------------------------

    Try to Do a > Complete Re-Install of the H2 > just as if u were first doing a set up.
    ----------------------------------------------------------------------------------------------
    First-Remove all connections cables(I/F Communications Cable,Cross Ethernet Cable, & Network Cable from H1 to Copier/also unplug H1 power cord.

    *NEXT>>>>follow below EXACTLY AS SHOWN

    1. Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
    2. Select Copier > Option > Int-Face > IMG-CONT.
    3. Change the setting of IMG-CONT back to "0"
    4. Hit OK and (& follow the normal shutdown procedure of Printer) then Re-Boot the Copier.
    5. Re-Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
    6. Change the setting of IMG-CONT back to "3"
    7. Hit OK and ( again >follow the Normal Shutdown Procedure of Printer)
    8. With Printer "OFF", u now Connect all of the 3 Cables that were previously removed.>don't forget H1 POWER CORD--
    9. Now > Power back up Printer
    10. At the Control Panel, press [Printer] tab.
    11. Press [Printer Status/Settings].
    12. At the Languages Setup screen, select the name of the language you want to use, and then select OK.
    Wait a few minutes.
    13. Input of password Fiery .1
    14. In response, the machine will automatically show the Settings menu.
    15. Be sure to at least select the following and make the appropriate settings in the indicated order:
    [Server Setup], [Network Setup], and [Printer Setup].

    Checking the Operation After Making the Settings
    Print out a test page and a settings page as follows to make sure that all settings have correctly been made on
    the machine and its host machine and that all connections are normal------

    1) Press (=>) displayed at upper right on the LCD of the connecting device.
    2) At the Control Panel, press [Print].
    3) Press [Printer Status/Settings].
    4) Make the following selections on the LCD:function>print page>test page/configuration.

    Hopefully this Procedure will get u up and Running/Works about 90% of the time
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • tinnyjay
      Senior Tech

      500+ Posts
      • Oct 2009
      • 655

      #3
      Re: Fiery H2 reboots repeatedly

      Originally posted by teckat
      --------------------------------------------------------

      Try to Do a > Complete Re-Install of the H2 > just as if u were first doing a set up.
      ----------------------------------------------------------------------------------------------
      First-Remove all connections cables(I/F Communications Cable,Cross Ethernet Cable, & Network Cable from H1 to Copier/also unplug H1 power cord.

      *NEXT>>>>follow below EXACTLY AS SHOWN

      1. Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
      2. Select Copier > Option > Int-Face > IMG-CONT.
      3. Change the setting of IMG-CONT back to "0"
      4. Hit OK and (& follow the normal shutdown procedure of Printer) then Re-Boot the Copier.
      5. Re-Enter Service mode (Additional Functions > 2 and 8 > Additional Functions).
      6. Change the setting of IMG-CONT back to "3"
      7. Hit OK and ( again >follow the Normal Shutdown Procedure of Printer)
      8. With Printer "OFF", u now Connect all of the 3 Cables that were previously removed.>don't forget H1 POWER CORD--
      9. Now > Power back up Printer
      10. At the Control Panel, press [Printer] tab.
      11. Press [Printer Status/Settings].
      12. At the Languages Setup screen, select the name of the language you want to use, and then select OK.
      Wait a few minutes.
      13. Input of password Fiery .1
      14. In response, the machine will automatically show the Settings menu.
      15. Be sure to at least select the following and make the appropriate settings in the indicated order:
      [Server Setup], [Network Setup], and [Printer Setup].

      Checking the Operation After Making the Settings
      Print out a test page and a settings page as follows to make sure that all settings have correctly been made on
      the machine and its host machine and that all connections are normal------

      1) Press (=>) displayed at upper right on the LCD of the connecting device.
      2) At the Control Panel, press [Print].
      3) Press [Printer Status/Settings].
      4) Make the following selections on the LCD:function>print page>test page/configuration.

      Hopefully this Procedure will get u up and Running/Works about 90% of the time
      DIDNT WORK
      "Who loves the roses,must also bear thumbs"

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Fiery H2 reboots repeatedly

        Just fell into the 10% range.

        Is there a code on H2 LCD Screen_?
        How is this H2 rebooting takeing place_?

        Does Printer boot up_?
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • tinnyjay
          Senior Tech

          500+ Posts
          • Oct 2009
          • 655

          #5
          Re: Fiery H2 reboots repeatedly

          Originally posted by teckat
          Just fell into the 10% range.

          Is there a code on H2 LCD Screen_?
          How is this H2 rebooting takeing place_?

          Does Printer boot up_?
          H2 is a an old controller without any screen but only 2 led numbers.

          I connected an monitor and it try to boot up and just freezes like this....booting up

          Definitely it needs firmware i think
          "Who loves the roses,must also bear thumbs"

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Fiery H2 reboots repeatedly

            Originally posted by tinnyjay
            H2 is a an old controller without any screen but only 2 led numbers.

            I connected an monitor and it try to boot up and just freezes like this....booting up

            Definitely it needs firmware i think
            ======================================

            H2/H1 needs to be connected on printer for boot up process.

            explain what is shown on Printer control panel
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • tinnyjay
              Senior Tech

              500+ Posts
              • Oct 2009
              • 655

              #7
              Re: Fiery H2 reboots repeatedly

              Originally posted by teckat
              ======================================

              H2/H1 needs to be connected on printer for boot up process.

              explain what is shown on Printer control panel
              00 but not booting....numbers are for hardware problems it seems..
              "Who loves the roses,must also bear thumbs"

              Comment

              • charm5496
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2008
                • 2387

                #8
                Re: Fiery H2 reboots repeatedly

                With the age of the controller it would be no surprise that the HDD is failing. It might be worth your while to pull the back cover from the copier and reseat the I/F board into the main controller. Make sure all the screws are in the cage when reassembling to keep it square and keep your connections tight.
                Accidents don't just happen. They must be carelessly planned.

                Comment

                • tinnyjay
                  Senior Tech

                  500+ Posts
                  • Oct 2009
                  • 655

                  #9
                  Re: Fiery H2 reboots repeatedly

                  Sometimes you need in your life a firmware
                  Fiery.jpg
                  "Who loves the roses,must also bear thumbs"

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: Fiery H2 reboots repeatedly

                    Originally posted by tinnyjay
                    Sometimes you need in your life a firmware
                    [ATTACH=CONFIG]33198[/ATTACH]


                    Explain Fiery re_booting/re_starting ?
                    What action is taking place on Printer ? (messages, wait ??? )
                    Your telling me Fiery is Powering of and back on ????
                    ================================================== =======
                    H1/H2 Boot process takes place thru Printer.
                    Will only start connected to Printer.

                    "00" and Fiery does not power off .

                    have seen Fiery H1/2 HDD Failure, but when it fails > H1/2 will not even power up. ( no fan, no power )
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • tinnyjay
                      Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 655

                      #11
                      Re: Fiery H2 reboots repeatedly

                      Originally posted by teckat
                      Explain Fiery re_booting/re_starting ?
                      What action is taking place on Printer ? (messages, wait ??? )
                      Your telling me Fiery is Powering of and back on ????
                      ================================================== =======
                      H1/H2 Boot process takes place thru Printer.
                      Will only start connected to Printer.

                      "00" and Fiery does not power off .

                      00 and "Please Wait" eternally
                      "Who loves the roses,must also bear thumbs"

                      Comment

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