Good afternoon everybody, I have what looks to me like a fraud protection issue. When ever I copy anything in color the entire page prints with dashed blue lines. When I copy the same images but set the copier to b/w the image copies fine. I have had Canon at my shop 4 times but they have been unable to fix the issue. I've attached an example, any help would be really appreciated. Thanks.
imagepress 7010 anti-fraud?
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Re: imagepress 7010 anti-fraud?
It's look like protection but this is pwb issue.Don't know which one.Main controller maybe?
Any errors in the past?If it ain't broke, don't fix it
A picture is worth a thousand words -
Re: imagepress 7010 anti-fraud?
Hi Zoraldinho thanks for responding. We just purchased the machine from a broker so we don't really know if this is a new problem, everything else seems to be working without any issues. Thanks again.Comment
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Re: imagepress 7010 anti-fraud?
Is issue off glass color copies and network prints.
Or just on Glass copies_?**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: imagepress 7010 anti-fraud?
So far we've only been able to test off the glass and test prints from service mode. The A2200 server had it's hard drive removed so as soon as the system disks arrive we will test that...Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: imagepress 7010 anti-fraud?
Ok, I'll give it a try as soon as I get back to my shop. Thank you for taking the time to help me out...Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: imagepress 7010 anti-fraud?
Ok, I'll try that in the morning and let you know how it goes. Thanks again and have a great night...Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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