imagepress 7010 anti-fraud?

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  • butitsmyfirstday
    Technician

    50+ Posts
    • Feb 2011
    • 60

    #1

    imagepress 7010 anti-fraud?

    Good afternoon everybody, I have what looks to me like a fraud protection issue. When ever I copy anything in color the entire page prints with dashed blue lines. When I copy the same images but set the copier to b/w the image copies fine. I have had Canon at my shop 4 times but they have been unable to fix the issue. I've attached an example, any help would be really appreciated. Thanks.
    Attached Files
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5015

    #2
    Re: imagepress 7010 anti-fraud?

    It's look like protection but this is pwb issue.Don't know which one. Main controller maybe?

    Any errors in the past?
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • butitsmyfirstday
      Technician

      50+ Posts
      • Feb 2011
      • 60

      #3
      Re: imagepress 7010 anti-fraud?

      Hi Zoraldinho thanks for responding. We just purchased the machine from a broker so we don't really know if this is a new problem, everything else seems to be working without any issues. Thanks again.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: imagepress 7010 anti-fraud?

        Originally posted by butitsmyfirstday
        Hi Zoraldinho thanks for responding. We just purchased the machine from a broker so we don't really know if this is a new problem, everything else seems to be working without any issues. Thanks again.


        Is issue off glass color copies and network prints.
        Or just on Glass copies_?
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • butitsmyfirstday
          Technician

          50+ Posts
          • Feb 2011
          • 60

          #5
          Re: imagepress 7010 anti-fraud?

          So far we've only been able to test off the glass and test prints from service mode. The A2200 server had it's hard drive removed so as soon as the system disks arrive we will test that...

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: imagepress 7010 anti-fraud?

            Originally posted by butitsmyfirstday
            So far we've only been able to test off the glass and test prints from service mode. The A2200 server had it's hard drive removed so as soon as the system disks arrive we will test that...

            Internal test prints have this issue_?
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • butitsmyfirstday
              Technician

              50+ Posts
              • Feb 2011
              • 60

              #7
              Re: imagepress 7010 anti-fraud?

              No sir, just off the glass...

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: imagepress 7010 anti-fraud?

                Originally posted by butitsmyfirstday
                No sir, just off the glass...
                Try and run a Full Auto Gradation , see if CCD throws an error code or message concerning gradation print on Glass.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • butitsmyfirstday
                  Technician

                  50+ Posts
                  • Feb 2011
                  • 60

                  #9
                  Re: imagepress 7010 anti-fraud?

                  Ok, I'll give it a try as soon as I get back to my shop. Thank you for taking the time to help me out...

                  Comment

                  • butitsmyfirstday
                    Technician

                    50+ Posts
                    • Feb 2011
                    • 60

                    #10
                    Re: imagepress 7010 anti-fraud?

                    Ran the full adjust and it completed with no errors.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: imagepress 7010 anti-fraud?

                      Originally posted by butitsmyfirstday
                      Ran the full adjust and it completed with no errors.


                      Ok,
                      Now take one of those gradation prints, place on Glass and make a copy of it.
                      See if those digital tracks appeare_?
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • butitsmyfirstday
                        Technician

                        50+ Posts
                        • Feb 2011
                        • 60

                        #12
                        Re: imagepress 7010 anti-fraud?

                        Ok, I tried that and the tracks still appear...

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: imagepress 7010 anti-fraud?

                          Originally posted by butitsmyfirstday
                          Ok, I tried that and the tracks still appear...

                          Print out P PRINT settings
                          Clear RCON, power of _on
                          Re-Input the RCON Settings

                          Test again
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • butitsmyfirstday
                            Technician

                            50+ Posts
                            • Feb 2011
                            • 60

                            #14
                            Re: imagepress 7010 anti-fraud?

                            Ok, I'll try that in the morning and let you know how it goes. Thanks again and have a great night...

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: imagepress 7010 anti-fraud?

                              Originally posted by butitsmyfirstday
                              Ok, I'll try that in the morning and let you know how it goes. Thanks again and have a great night...


                              Ok

                              Also try to remove the S-B Sub PCB board on Main controller & reseat it.

                              It should be the third board down.
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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