iR-ADV C3325 - Help needed with Scan to Email

[kaos_king]

Hi Guys,

We have a iR-ADV C3325 and we are attempting to get scan to email working using SMTP and it is failing each time with error code #810 "POP server comm. error. Check server name in POP Server Settings under Comm. Settings & in DNS Settings.".

It is NHS addresses that we use andI thought it could be an issue with that so I got a command line app called Send It Quiet to test. I can successfully get the app to send emails using SMTP with the below command:

senditquiet.exe -s send.nhs.net -port 587 -u username@nhs.net -protocol ssl -p Password -f username@nhs.net -t me@nhs.net -subject "Send it quiet - SMTP Test" -body "Hello there, this a test."

I have obviously taken out the sensitive information.

After some searching I saw suggestions that the SMTP port number may not be 587, so I went into service mode and changed SMTPTXPN to 587, restarted the machine but still no luck.

Am I missing something? Any help is greatly appreciated, thank you.

[JParker]

Re: iR-ADV C3325 - Help needed with Scan to Email

I think NHS uses POP3 and IMAP as opposed to SMTP. Have you tried setting up the POP3 information?

[kaos_king]

Re: iR-ADV C3325 - Help needed with Scan to Email

I think NHS uses POP3 and IMAP as opposed to SMTP. Have you tried setting up the POP3 information?

Thank you, in the end we got SMTP going, I accidentally got two threads on the go, the other one is here - http://www.copytechnet.com/forums/ca...tp-issues.html