Canon 5051 error call service representative

[simongoode]

Hi there
Have just been printing a simple A4 colour document on the Canon ImageRunner Advance C5051i - and the printer stopped, gave me an error code E00075-0103
Any idea what might be the problem? We haven't yet found a service rep - so also if anyone knows a London UK based service rep/technician pls let us know
Thanks in advance.
Simon

[teckat]

Re: Canon 5051 error call service representative

Hi there
Have just been printing a simple A4 colour document on the Canon ImageRunner Advance C5051i - and the printer stopped, gave me an error code E00075-0103
Any idea what might be the problem? We haven't yet found a service rep - so also if anyone knows a London UK based service rep/technician pls let us know
Thanks in advance.
Simon

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First make sure printer is LEVEL (not on a rug)/
u can move to another location & power off/on to see if correction is made to belt

E075 - 0103 > your ITB BELT is out of position

belt may look centered but position in service mode is not correct.

time for a service tech

see attach pdf----

[Jake2o]

Re: Canon 5051 error call service representative

I'm in Lancashire if that's any help.
Regards,
Darren

[simongoode]

Re: Canon 5051 error call service representative

Thank you Teckat, that's good to know.
We are going to try to find a local service technician to come & take a look

Thank you
Simon

===============================
First make sure printer is LEVEL (not on a rug)/
u can move to another location & power off/on to see if correction is made to belt

E075 - 0103 > your ITB BELT is out of position

belt may look centered but position in service mode is not correct.

time for a service tech

see attach pdf----