Canon IR2010 system error E000- reset but goes back into code.

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  • rbazan
    Technician

    50+ Posts
    • Dec 2013
    • 70
    #1

    Canon IR2010 system error E000- reset but goes back into code.

    I know it's an old machine- The quick fix/test would be to replace the fuser but- a fuser is about $500.00.
    I think the machine is worth that much when new!

    I tested the fuser lamp- okay-- tested the thermistors and there resistance matches cool and warm (by pressing finger to see change) and they seem okay-slight wear though.

    I wasn't sure of the power supply board-- but-- I came to the machine and the display only showed an up arrow- nothing else- like it was in sleep mode pressing buttons unplugging and plugging in machine wouldn't get it going. I took the heater out and tested it, took about an hour- then put it in and machine got ready- then got error E000 so I reset and machine is ready.

    I told customer to shut main switch when not using machine so it wouldn't go into sleep mode-

    Now????
    Is it the Power Supply or The Fuser??? (Wasn't sure how to test fuser will check in manual-but what if it's erratic.)
    Tags: None
    • rbazan
      Technician

      50+ Posts
      • Dec 2013
      • 70
      #2
      Re: Canon IR2010 system error E000- reset but goes back into code.

      I meant to say tested fuser- not sure how to test Power Supply Board.

        Comment

        • Helpdeskforum
          Technician
          • Jul 2016
          • 28
          #3
          Re: Canon IR2010 system error E000- reset but goes back into code.

          you can try 'reset printer' in user menu

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: Canon IR2010 system error E000- reset but goes back into code.

              Originally posted by rbazan
              I meant to say tested fuser- not sure how to test Power Supply Board.


              U can not check proper resistance with your finger.

              U might see a slight change, but it's all about the HEAT measurement at certain points during power on\ cycling.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • rbazan
                  Technician

                  50+ Posts
                  • Dec 2013
                  • 70
                  #5
                  Re: Canon IR2010 system error E000- reset but goes back into code.

                  Yea; I kind of suspect the fuser is erratic- the last thing I suspect is the lamp fluctuating- that would be out there like aliens from another world (which I don't believe exist).

                  I still want to check power at the psb. but I want to do a little reading on it first.

                  I am ordering thermistors for the machine. I guess I'll change the Upper roller also.

                  So far the customer turning machine off when not making copies seems to work.

                  I'll let you know the out come in about a month.

                  Thanks.

                    Comment

                    • COPIERTEC ASSOCIATES
                      Trusted Tech

                      250+ Posts
                      • Aug 2011
                      • 279
                      #6
                      Re: Canon IR2010 system error E000- reset but goes back into code.

                      As you wait for the thermistors to come,you could check power flactuations using a meter;also revisit the power supply pcb for possible dry joints as this is an old machine.

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