canon ir 5055

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  • lkrsardis
    Trusted Tech

    250+ Posts
    • Dec 2007
    • 316

    #1

    canon ir 5055

    I must be getting old. I have an ir5055 that when you place an original (8-1.2x11) on the glass either in portrait or landscape it chooses legal. I claim I've check all the settings. Thanks for any advice.
    Like the United States Postal Service It's a miracle it works!
  • Helpdeskforum
    Technician
    • Jul 2016
    • 28

    #2
    Re: canon ir 5055

    can you overrule the papersize in user menu and maybe a switch at the site of the paperdrawer? A4/LTR/LGL ...

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    • lkrsardis
      Trusted Tech

      250+ Posts
      • Dec 2007
      • 316

      #3
      Re: canon ir 5055

      I call myself try that, but may be wrong. Thanks for the response
      .
      Like the United States Postal Service It's a miracle it works!

      Comment

      • 20 year tech
        Senior Tech

        500+ Posts
        • May 2014
        • 577

        #4
        Re: canon ir 5055

        make sure SENS-CNF is set to 1 in service mode level 2 copier >option>body>sens-cnf

        Comment

        • lkrsardis
          Trusted Tech

          250+ Posts
          • Dec 2007
          • 316

          #5
          Re: canon ir 5055

          Thanks. I'll try that tomorrow.
          Like the United States Postal Service It's a miracle it works!

          Comment

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