Canon IR 5030 Gray Colour Problem

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  • maximilian500
    Technician

    50+ Posts
    • Aug 2016
    • 67

    #1

    Canon IR 5030 Gray Colour Problem

    Hello,
    I have a problem with a Canon IR 5030. This print gray always very bright . That is, the gray color is applied rather patchy on the paper .
    I have already set the values of <Level2> COPIER>ADJUST>HV-PRI>DIS-TGK +6, the effect of the gray tone is then darker.
    Enclosed test printouts and test patterns from Canon.

    Furthermore, white spots on the printouts can be seen in the colors. Does anyone have an idea where this error may come?

    Yours sincerely and thanks for the help

    Canon IR 5030.pdf
  • JPiek
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 435

    #2
    Re: Canon IR 5030 Gray Colour Problem

    I assume you are an (Canon) engineer ?

    i'd start with the basics, do a PG10 and/or PG5 print of the different colors, check life of the durables (drums, ITB, transferrollers)...
    Have you executed a Colorcorrection and Full Gradadion Adjustment jet ?
    Johan

    Comment

    • maximilian500
      Technician

      50+ Posts
      • Aug 2016
      • 67

      #3
      Re: Canon IR 5030 Gray Colour Problem

      I am a Canon technician,
      already been carried out, I have the full gradation adjustment, and color distortion correction. I have also attached the test expression, PG5 and PG10. All materials ITB .. are still perfectly fine.

      PG 10and5.pdf

      Comment

      • JPiek
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 435

        #4
        Re: Canon IR 5030 Gray Colour Problem

        Lifecounter is an indication...
        Colors don't look that bad, apart from BK and Magenta. at what percentage of life are they ?
        Johan

        Comment

        • maximilian500
          Technician

          50+ Posts
          • Aug 2016
          • 67

          #5
          Re: Canon IR 5030 Gray Colour Problem

          Here are the Life Counters of Drum and other Material.

          IMG_1212.jpg
          Attached Files

          Comment

          • JPiek
            Trusted Tech

            250+ Posts
            • Oct 2014
            • 435

            #6
            Re: Canon IR 5030 Gray Colour Problem

            PT-Drum (black) is at 142%
            T-CLN-BD (Cleaning blade) is at 142%

            Guess if you replace the black drum, it would be darker.
            Spots on colo could be from cleaning blad not cleaning well...
            Johan

            Comment

            • maximilian500
              Technician

              50+ Posts
              • Aug 2016
              • 67

              #7
              Re: Canon IR 5030 Gray Colour Problem

              The white spots in the Colour from the Cleaning Blade ?

              Comment

              • JPiek
                Trusted Tech

                250+ Posts
                • Oct 2014
                • 435

                #8
                Re: Canon IR 5030 Gray Colour Problem

                If the blade doesn't clean the itb as well as it should....
                Johan

                Comment

                • maximilian500
                  Technician

                  50+ Posts
                  • Aug 2016
                  • 67

                  #9
                  Re: Canon IR 5030 Gray Colour Problem

                  I will be replace the black Drum and the Cleaning Blade from the ITB, and then we see

                  Comment

                  • dan7777
                    Senior Tech

                    500+ Posts
                    • Dec 2012
                    • 680

                    #10
                    Re: Canon IR 5030 Gray Colour Problem

                    Originally posted by maximilian500
                    Hello,
                    I have a problem with a Canon IR 5030. This print gray always very bright . That is, the gray color is applied rather patchy on the paper .
                    I have already set the values of <Level2> COPIER>ADJUST>HV-PRI>DIS-TGK +6, the effect of the gray tone is then darker.
                    Enclosed test printouts and test patterns from Canon.

                    Furthermore, white spots on the printouts can be seen in the colors. Does anyone have an idea where this error may come?

                    Yours sincerely and thanks for the help

                    [ATTACH]33945[/ATTACH]
                    They had a kit for that that I read is going to be discontinued soon. It replaces all the transfer belt charge rollers and springs (4 rollers). I agree if drum is that high to change also. Don't have the part number for the kit. I think the kit was for white spots. Make sure the software is up to date also.

                    Comment

                    • JPiek
                      Trusted Tech

                      250+ Posts
                      • Oct 2014
                      • 435

                      #11
                      Re: Canon IR 5030 Gray Colour Problem

                      This one ?

                      FY7-0429-000, FC8-4401-000 - Canon imageRUNNER C5030, C5035, Item Inc.



                      Johan

                      Comment

                      • dan7777
                        Senior Tech

                        500+ Posts
                        • Dec 2012
                        • 680

                        #12
                        Re: Canon IR 5030 Gray Colour Problem

                        That is the one I was thinking about. I had a lawyer who thought the blacks were not dark enough is the only one I replaced. I thought it was the font but as always I got the "it used to do it" back. I think he should try a drum first if it was around 142% like the post said.

                        Comment

                        • maximilian500
                          Technician

                          50+ Posts
                          • Aug 2016
                          • 67

                          #13
                          Re: Canon IR 5030 Gray Colour Problem

                          If the transfer roller from the kit not included in a new transfer belt ? Then I change the complete ITB Belt.

                          Comment

                          • Canuck
                            Tech Specialist

                            1,000+ Posts
                            • Nov 2007
                            • 1713

                            #14
                            Re: Canon IR 5030 Gray Colour Problem

                            Install all the ITB upgrades...thinner belt,new internal transfer rolls,holders, etc. About 10 bulletins out on this issue...

                            Comment

                            • maximilian500
                              Technician

                              50+ Posts
                              • Aug 2016
                              • 67

                              #15
                              Re: Canon IR 5030 Gray Colour Problem

                              I have set the IMG-DEV/ ITB Type from 2 to 0 and replaced the Black Drum with a new one. Now all is good.

                              Comment

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