IR-ADV C5240 printing dark on some photographs.

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  • wseyller
    Service Manager

    1,000+ Posts
    • Sep 2012
    • 1129

    #1

    IR-ADV C5240 printing dark on some photographs.

    This is a real estate company. Mac PS driver used. They take pictures of some houses with some scenary in the mountains. Some are professional photographers and some may not be. I images look good on the monitor, though I know the monitor may not be calibration and the fact of RBG vs CMYK but they look pretty dark and also over saturated.

    I have replaced components and done auto-gradation. I will say that Canon is not my strongest compared to other brands we sell. I mostly do network installs when related to Canon. I am a Konica Minolta guy.

    The paper quality looks pretty good and they showed me a print out of what is possibly the same file that was printed who knows when that looks more like the monitor.

    Any settings on the Mac driver I can try. Customer uses Adobe Indesign and there isn't much different between that or when printing it from PDF. I have tried Print as image which lightened it up but it look like crap. I changed to let printer determine colors versus Indesign which may have help just slightly but not much.

    No fiery involved.
  • JPiek
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 435

    #2
    Re: IR-ADV C5240 printing dark on some photographs.

    First things first, it;s NOT a photoprinter, alltough the 52xx does a better job than iE a 20xx or 22xx...

    Is it just with printing these photo's ? Do other photo's look good when printed ?
    How do the photo's printed on other printers look, if you compare ?
    can you try a print the photo's via a Windows PC/Driver or via the Printers Webinterface to eliminate the Mac driver ?

    etc. you'll have to play the elimination game to find the answer.
    Johan

    Comment

    • acfife
      Technician

      50+ Posts
      • May 2012
      • 63

      #3
      Re: IR-ADV C5240 printing dark on some photographs.

      Worth trying the UFR driver as you may get better results.

      imageRUNNER ADVANCE C5240i - Canon Europe X 10.11 (El Capitan)&language=EN

      Comment

      • wseyller
        Service Manager

        1,000+ Posts
        • Sep 2012
        • 1129

        #4
        Re: IR-ADV C5240 printing dark on some photographs.

        Originally posted by acfife
        Worth trying the UFR driver as you may get better results.

        imageRUNNER ADVANCE C5240i - Canon Europe X 10.11 (El Capitan)&language=EN
        Lucky for me that actually worked out well using the UFR-II. Thanks

        Sent from my Nexus 6P using Tapatalk

        Comment

        • acfife
          Technician

          50+ Posts
          • May 2012
          • 63

          #5
          Re: IR-ADV C5240 printing dark on some photographs.

          Originally posted by wseyller
          Lucky for me that actually worked out well using the UFR-II. Thanks

          Sent from my Nexus 6P using Tapatalk
          Good result

          Comment

          • madas
            Trusted Tech

            250+ Posts
            • Aug 2008
            • 313

            #6
            Re: IR-ADV C5240 printing dark on some photographs.

            Had similar in schools and real estate agents, most photos were fine just the odd couple darker.
            solution adjust the image not the machine.

            Madas

            Comment

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