C3380 Bypass Problem

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  • The clk man
    Technician

    50+ Posts
    • Apr 2010
    • 86

    #1

    C3380 Bypass Problem

    The bypass on my Canon c3380i will not feed any type of paper thru it, when it did work, you could hear the mechanism, but now it barely make a sound when it tries to feed the sheet. I opened the side and looked and saw a shaft with a rubber belt that looked loose and you could lift the left side of the shaft up about .25 of an inch. any thoughts anyone? thanks Robert.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: C3380 Bypass Problem

    Originally posted by The clk man
    The bypass on my Canon c3380i will not feed any type of paper thru it, when it did work, you could hear the mechanism, but now it barely make a sound when it tries to feed the sheet. I opened the side and looked and saw a shaft with a rubber belt that looked loose and you could lift the left side of the shaft up about .25 of an inch. any thoughts anyone? thanks Robert.


    did you remove the unit to inspect ???? are u a tech ????



    The multi-pickup roller starts to rotate when the manual pickup clutch (CL5) goes on to start upper separation to pick up a single sheet of paper. When the leading
    edge of the sheet reaches the pre-registration sensor (PS7) and is moved a specific distance, the manual pickup clutch goes off, causing the sheet to arch in the
    registration roller area.
    When the registration clutch (CL6) goes on, the manual feed pickup clutch (CL5) once again goes on to pick up paper. The manual feed pickup clutch (CL5) goes
    off immediately before the trailing edge of paper moves past the manual feed pickup roller; thereafter, the registration roller serves to pull off the paper.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • The clk man
      Technician

      50+ Posts
      • Apr 2010
      • 86

      #3
      Re: C3380 Bypass Problem

      I haven't yet but plan to in the am. The bypass will feed if you help the sheet through with your hand, I thought maybe the first feed roller might be wore out, it felt smooth to the touch. I appreciate any thoughts on this matter.

      Comment

      • MunsterTech
        Trusted Tech

        Site Contributor
        250+ Posts
        • Sep 2014
        • 377

        #4
        Re: C3380 Bypass Problem

        hi,

        get this alot especially on older machines, if you look at the bottom of the door on the inside by the hinge, you will see a self tapper screw, large head on it, they come loose, tighten and it will then tighten the hinge to the door again, always that screw especially if its making a grinding noise, if you cant find it, just tighten any screw you see, you might find the screw will not tighten, i carry plumbing tape to make the screw "fatter". hope it helps, sorry no pics

        Comment

        • Thomasedison

          #5
          Re: C3380 Bypass Problem

          Renew it. It is also cheaper . Or look at my profile. Will find detailed instructions there

          Comment

          • Tricky
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 2621

            #6
            Re: C3380 Bypass Problem

            If you apply force to the lower right area of the door and it works chances are the screw thread is stripped



            Last edited by Tricky; 09-21-2016, 03:09 PM.

            Comment

            • techandtrader
              Trusted Tech

              Site Contributor
              250+ Posts
              • Jun 2016
              • 318

              #7
              Re: C3380 Bypass Problem

              These solutions might fix it but some doors where defective right out of the box. I know because I got to setup a couple. There is a tech pub or article about needing to replace the whole door due to warpage or manufacture fail. Over the years I have seen many replace hinges and everything only to replace the whole door to finish it.
              I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: C3380 Bypass Problem

                Originally posted by techandtrader
                These solutions might fix it but some doors where defective right out of the box. I know because I got to setup a couple. There is a tech pub or article about needing to replace the whole door due to warpage or manufacture fail. Over the years I have seen many replace hinges and everything only to replace the whole door to finish it.

                all techs hate that door from the beginning of this series production/

                customers also do damage (slamming closed >>> they pay )
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • The clk man
                  Technician

                  50+ Posts
                  • Apr 2010
                  • 86

                  #9
                  Re: C3380 Bypass Problem

                  where would I be able to get the whole door reasonably priced if the adjustment stated above doesn't work?

                  Comment

                  • The clk man
                    Technician

                    50+ Posts
                    • Apr 2010
                    • 86

                    #10
                    Re: C3380 Bypass Problem

                    Originally posted by teckat

                    all techs hate that door from the beginning of this series production/

                    customers also do damage (slamming closed >>> they pay )
                    It almost sounds like you enjoyed typing that.

                    Comment

                    • tech28
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jun 2013
                      • 434

                      #11
                      Re: C3380 Bypass Problem

                      ClkMan, I have a couple of doors, complete, let me know.

                      Comment

                      • The clk man
                        Technician

                        50+ Posts
                        • Apr 2010
                        • 86

                        #12
                        Re: C3380 Bypass Problem

                        I found the screw and it was very loose, I turned the screw in until i felt some resistance and then stopped. The bypass fed fine and the paper drawers ran about 10 sheets then jammed I opened the drawer a the sheet didn't male it out, so I am attributing that to wore out feed tires. Thanks everyone for the help, I'll be back asking for help on how to install the paper drawer feed tires as soon as I get them in.

                        Comment

                        • The clk man
                          Technician

                          50+ Posts
                          • Apr 2010
                          • 86

                          #13
                          Re: C3380 Bypass Problem

                          Originally posted by tech28
                          ClkMan, I have a couple of doors, complete, let me know.
                          Could you send me some pricing in case the fix is only temporary? Thanks Robert.

                          Comment

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