Canon Advance c7055 error:000004-0801

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  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #1

    Canon Advance c7055 error:000004-0801

    The machine was working normally after an hour something blowed and a smell burned things ,then the machine didnt turned on again. So we noticed that the power supply is the burned,i changedit with another one , it gave me e:000004-0801 ,i also changed it woth another power supply same code
    Distinguished road makes you jewel in rough
  • dan7777
    Senior Tech

    500+ Posts
    • Dec 2012
    • 680

    #2
    Re: Canon Advance c7055 error:000004-0801

    Originally posted by mramlawi
    The machine was working normally after an hour something blowed and a smell burned things ,then the machine didnt turned on again. So we noticed that the power supply is the burned,i changedit with another one , it gave me e:000004-0801 ,i also changed it woth another power supply same code
    I don't have my manual with me but check to see if any scraps of paper are in the fuser connector. I get those fuser codes on the 72xx machines more. With a burnt power supply you may have a short somewhere.

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    • onlyinnewfoundland
      Trusted Tech

      100+ Posts
      • Apr 2013
      • 235

      #3
      Re: Canon Advance c7055 error:000004-0801

      Might want to check the halogen lamp in the lower fixing unit...they get weak on the connector sides if the modified bushings haven't been installed. They do wear out - I have had a few fall apart on me when I go to replace the lower fixing belt.

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      • mramlawi
        Senior Tech

        500+ Posts
        • Jul 2011
        • 838

        #4
        Re: Canon Advance c7055 error:000004-0801

        thanks for your response , actually i looked at the power supply pcb it was 120V and i replaced it with 220V cos of that the error occur ,so now i want to ask if can any one help me is there is anyway to change the copier from 120v to 220V what should i replace instead power supply
        Distinguished road makes you jewel in rough

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        • dan7777
          Senior Tech

          500+ Posts
          • Dec 2012
          • 680

          #5
          Re: Canon Advance c7055 error:000004-0801

          Originally posted by mramlawi
          thanks for your response , actually i looked at the power supply pcb it was 120V and i replaced it with 220V cos of that the error occur ,so now i want to ask if can any one help me is there is anyway to change the copier from 120v to 220V what should i replace instead power supply
          If your wall outlet is 120 you need a 120 power supply. Same for 220. Get the parts for the wall outlet voltage. When I get that code I go and look at the voltage/temp in tech mode and see if it goes up. No change usually means a bad connection for the fuser connector to the back connector. It could be a power supply but I have serviced a dozen or more of those machines for years and never had a bad power supply. Mine are 120v. It is possible to order wrong power supply as it may list two or three.

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          • vigour
            Service Manager

            1,000+ Posts
            • Aug 2010
            • 1038

            #6
            Re: Canon Advance c7055 error:000004-0801

            You took the power supply from a 9000.
            9000's run on 208 volts, The fuser lamp is also different from the 7000, so you should not swop fusers between 7000 and 9000

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