canon ir 1024 error code E019-0002

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  • Orion2010
    Trusted Tech
    • Jun 2015
    • 176

    #1

    canon ir 1024 error code E019-0002

    hello to all,
    i have problem with canon ir 1024 show error code E019-0002, i replace drum and cleaning bled, but nothing!!
    any idea?




    thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: canon ir 1024 error code E019-0002

    Originally posted by Orion2010
    hello to all,
    i have problem with canon ir 1024 show error code E019-0002, i replace drum and cleaning bled, but nothing!!
    any idea?

    thanks

    ---One solution to E019 involved reforming and re-seating one of the bias contacts that the drum uses.
    The cover panel that surrounds the toner container has to be removed in order to access this area.
    Once the panel is removed, the bias contacts can be seen.
    The bias contact for this issue has a black wire and white connectors (check red arrows below).
    The bias contacts can also be checked with a continuity test.
    In this case, a poor drum bias contact was believed to have caused this issue.
    Check that the inner bias contact is not flattened. After reseating the connections, the issue was resolved.
    Check the images below for reference.




    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Orion2010
      Trusted Tech
      • Jun 2015
      • 176

      #3
      Re: canon ir 1024 error code E019-0002

      Thank you for this sugesstion..you help me very much!!
      Originally posted by teckat
      ---One solution to E019 involved reforming and re-seating one of the bias contacts that the drum uses.
      The cover panel that surrounds the toner container has to be removed in order to access this area.
      Once the panel is removed, the bias contacts can be seen.
      The bias contact for this issue has a black wire and white connectors (check red arrows below).
      The bias contacts can also be checked with a continuity test.
      In this case, a poor drum bias contact was believed to have caused this issue.
      Check that the inner bias contact is not flattened. After reseating the connections, the issue was resolved.
      Check the images below for reference.




      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: canon ir 1024 error code E019-0002

        Originally posted by Orion2010
        Thank you for this sugesstion..you help me very much!!

        Thanks,
        Hope it worked out
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

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