Canon IR C5030i Gray veil around letters

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  • maximilian500
    Technician

    50+ Posts
    • Aug 2016
    • 67

    #31
    Re: Canon IR C5030i Gray veil around letters

    No I testing it in the meantime with Ubuntu.

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    • maximilian500
      Technician

      50+ Posts
      • Aug 2016
      • 67

      #32
      Re: Canon IR C5030i Gray veil around letters

      Yes from all other computers it is exactly the same problem.
      There are the Windows 10 and 8.1 Pro versions and all with the same issues. An virtual Ubuntu with generic driver has the same print issues with shadow in printing black text.

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      • maximilian500
        Technician

        50+ Posts
        • Aug 2016
        • 67

        #33
        Re: Canon IR C5030i Gray veil around letters

        So, I have today a normal PDF printed. There, too, one can clearly see that toner has been scattered throughout the text. In the plant the scan of it. On a different printer, the PDF is printed completely flawlessly. In the appendix the scan of the printout.


        I am open for ideas.

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        • maximilian500
          Technician

          50+ Posts
          • Aug 2016
          • 67

          #34
          Re: Canon IR C5030i Gray veil around letters

          I'm going to talk to a colleague again tomorrow, and I'll try to swap the developer. The exchange works like this:
          Install the unit and then use the service menu COPIER> FUNCTION> INSTALL> INISET-4 / K, or do you have to do something different?

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          • maximilian500
            Technician

            50+ Posts
            • Aug 2016
            • 67

            #35
            Re: Canon IR C5030i Gray veil around letters

            I will exchange the developer and then look. The colleague was of the opinion that the laser in the unit is polluted and therefore the disturbances stir. Can the laser unit be safely opened and cleaned or is this really not planned and afterwards is more dust in it than before?

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            • maximilian500
              Technician

              50+ Posts
              • Aug 2016
              • 67

              #36
              Re: Canon IR C5030i Gray veil around letters

              I cleaned the dust protection glass of the laser unit C / K and carried out the function "Correct color distortion automatically". Now everything works again. On the laser protection glass, there was grease, which seemed to lead to a fault in the control.

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              • maximilian500
                Technician

                50+ Posts
                • Aug 2016
                • 67

                #37
                Re: Canon IR C5030i Gray veil around letters

                Hello together, now the problem occurs again.
                Maybe someone has already had the problem. It's slow really frustrating.
                I thank you for ideas

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