Canon Tech Mobile

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  • onlyinnewfoundland
    Trusted Tech

    100+ Posts
    • Apr 2013
    • 235

    #1

    [Misc] Canon Tech Mobile

    Hi guys, working out of Canada

    Not sure how you guys in the US have it, but is Canon seriously lacking on the mobile front for tech access everywhere? I have to use IE8 in order to actually load the extranet without issues. Explaining this to somebody who barely uses a computer is like pulling teeth.

    I have worked with other manufacturers and they seem to have tech sites that load properly on mobile phones/tablets or have easier access to the tech sites.

    I heard that e-support in the US was miles ahead of what we have in Canada.

    Any thoughts/suggestions?

    I don't use SST or NAVI ever anymore unless it's an isolated incident so my phone is my goto along with what's stuck in the ol' noggin'.
  • Scottb
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2013
    • 306

    #2
    Re: Canon Tech Mobile

    I usually just load the desktop version and it loads okay on my android phone

    Comment

    • vigour
      Service Manager

      1,000+ Posts
      • Aug 2010
      • 1038

      #3
      Re: Canon Tech Mobile

      You are correct.
      It will only work with Internet Explorer.
      I know the guys there, and I have complained about the issue. I was told told that it is not a priority at this time.

      Comment

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