ir c3380 duplex jam

[pontiac]

Copier copies and prints single sided but jams when duplex is used, Jam code A01, copier displays [ rX DOCS WILL BE FORWARED IN ACCORDANCE WITH CONDITION}no error codes . thanks for replys.

[Rachid.Akli]

Re: ir c3380 duplex jam

Hi,

The duplex deflectors may stick with the dumpers.

Rachid.

[teckat]

Re: ir c3380 duplex jam

Copier copies and prints single sided but jams when duplex is used, Jam code A01, copier displays [ rX DOCS WILL BE FORWARED IN ACCORDANCE WITH CONDITION}no error codes . thanks for replys.

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Can you disable the 'RX doc. will be forwarded in accordance with conditions' message?

Answer : 😱

No.😭
This is standard messaging, displayed when a 'Forwarding' condition is enabled.
You will also note that the option to clear the message board, in System Settings, is grayed out.
Also note that doing an MMI Clear may not clear this message.
This status message is similar to the 'Transfer Auto' message displayed on a laser class fax when the transfer functon is enabled.

[pontiac]

Re: ir c3380 duplex jam

Thanks a million everyone , ended up replacing Relay DeliveryController PCB. again thanks