Canon MF6550 "Check Document" on display - cannot find anything in the ADF

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  • patterson70
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2010
    • 599
    #1

    Canon MF6550 "Check Document" on display - cannot find anything in the ADF

    The pictogram on the display has an orange light indicating there is a piece of paper in the Document Feeder but nothing is in there. Ran a sheet through by hand, air can used, nothing found. Is this the motor in the ADF or a Board in the back?
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    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      5,000+ Posts
      • Mar 2008
      • 5005
      #2
      Re: Canon MF6550 "Check Document" on display - cannot find anything in the ADF

      Probably stuck sensor flag.
      If it ain't broke, don't fix it
      A picture is worth a thousand words

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        • dan7777
          Senior Tech

          500+ Posts
          • Dec 2012
          • 680
          #3
          Re: Canon MF6550 "Check Document" on display - cannot find anything in the ADF

          Originally posted by patterson70
          The pictogram on the display has an orange light indicating there is a piece of paper in the Document Feeder but nothing is in there. Ran a sheet through by hand, air can used, nothing found. Is this the motor in the ADF or a Board in the back?
          Other small models it is a flag that is out of place in doc feeder. Usually the first or second one.

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            • patterson70
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2010
              • 599
              #4
              Re: Canon MF6550 "Check Document" on display - cannot find anything in the ADF

              Thank you, I did check the sensor arms but I will double check them if I get back there. They may just get another machine from me due to it's age.

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