I have a strange fault on a c5250.
Once a day everyday it gives me either a e0020-0101 or a e0020-0103. Customer powere off/on for it to start working again.
Error in yellow and cyan developing assembly. All developers are at 19%. All other parts are still in life apart from the transfer cleaning blade assy.
The colours patterns are all solid and in top quality density.
I have cleaned the patch sensors but still the error code persists.
Any help would be appreciated.
Many thanks.
Once a day everyday it gives me either a e0020-0101 or a e0020-0103. Customer powere off/on for it to start working again.
Error in yellow and cyan developing assembly. All developers are at 19%. All other parts are still in life apart from the transfer cleaning blade assy.
The colours patterns are all solid and in top quality density.
I have cleaned the patch sensors but still the error code persists.
Any help would be appreciated.
Many thanks.
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