canon imagerunner advance c3325i g1 finisher issues

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030
    #1

    [Misc] canon imagerunner advance c3325i g1 finisher issues

    a couple issues... when finisher installed in the machine... the following occurs
    machine boots...
    you make a copy...
    copy comes out... finisher starts making a banging noise...

    with finisher not installed machine runs beautifully...

    once finisher not installed...
    tech began testing finisher...
    noticed the following...
    1. the belt on the bottom of finisher... can be made to produce the banging sound...( the belt that drives the stapler unit back and forth...)
    2. stapler unit will not move except for a small distance...
    3. I can get it to move further by positioning the stapler unit so it passes through the paper catches... but only to a certain point and no further...

    tech got so caught up in troubleshooting... forgot to write down error code ...

    tech is wondering the following...
    1. is there a release button so the stapler unit moves freely...?
    2. could the stapler unit have gone off some kind of railing system... it keeps hitting the metal catch for the paper...???

    first time messing with canon finishers...
    any ideas would be appreciated...???
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
    Tags: banging noises, finisher, internal, stuck stapler unit
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: canon imagerunner advance c3325i g1 finisher issues

      Measures to Prevent an Abnormal Sound from the Staple Assembly and a Staple Failure ---2015

      Measure to Prevent E532-800x, Abnormal Noise and Stapling Position Failures---2017
      Measures to Prevent a Wrong Stapling Position or 1C14 Jam with an Abnormal Sound (Rasping Sound)--2015
      Attached Files
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • n25an
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1030
          #3
          Re: canon imagerunner advance c3325i g1 finisher issues

          bless you...

          Originally posted by teckat
          Measures to Prevent an Abnormal Sound from the Staple Assembly and a Staple Failure ---2015

          Measure to Prevent E532-800x, Abnormal Noise and Stapling Position Failures---2017
          Measures to Prevent a Wrong Stapling Position or 1C14 Jam with an Abnormal Sound (Rasping Sound)--2015
          Sad To Say I Don't Have a Life
          I do this stuff on the weekends too

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: canon imagerunner advance c3325i g1 finisher issues

              Originally posted by n25an
              bless you...
              Thanks_Pizza Man .jpg hope it works out
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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