canon advance image runner c5030i

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  • cliffhangers
    Trusted Tech
    • Feb 2010
    • 242

    #1

    canon advance image runner c5030i

    Canon advance image runner c5030i displayed error 00732-0001 need help thanks in advance.
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1373

    #2
    Re: canon advance image runner c5030i

    E732 0001 00 Title Error in scanner communication
    Description - Error in DDI-S communication
    Remedy - 1. Check the connector connecting to the Scanner.
    2. Check the power of the Scanner ->whether to perform
    initialization at start-up?
    3. Replace the Rcon, the Scanner Board or the Main
    controller PCB 2.

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: canon advance image runner c5030i

      Originally posted by cliffhangers
      Canon advance image runner c5030i displayed error 00732-0001 need help thanks in advance.



      just to add;

      is this a PRINTER ONLY model and does not have a Reader Unit/DADF.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Canonaid
        Junior Member
        • Jun 2017
        • 6

        #4
        Re: canon advance image runner c5030i

        Hi.
        Youve probably solved issue already but if not..
        Could try cleaning up all the sdram chips, re-seating connectors on main controller 2.

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