IRADV C2230 Intermittent Black Background

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  • RHodg57
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 191

    #1

    IRADV C2230 Intermittent Black Background

    Copier is making a black background intermittently. I have replaced the drum unit and it seemed like that

    took care of it. Anyone had this problem with this model?
  • kevin.coleman1
    Technician
    • Mar 2017
    • 13

    #2
    Re: IRADV C2230 Intermittent Black Background

    Compatible toner will do it every time.


    Sent from my iPhone using Tapatalk

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    • ernesto
      Trusted Tech

      250+ Posts
      • Oct 2011
      • 430

      #3
      Re: IRADV C2230 Intermittent Black Background

      Originally posted by RHodg57
      Copier is making a black background intermittently. I have replaced the drum unit and it seemed like that

      took care of it. Anyone had this problem with this model?
      make sure that black drum metal plate is in touch with the metal spring(ground connection) that you can see in the picture.11black.JPG
      Last edited by ernesto; 06-20-2017, 10:42 PM.

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      • fm100
        Technician
        • Sep 2013
        • 14

        #4
        Re: IRADV C2230 Intermittent Black Background

        Originally posted by RHodg57
        Copier is making a black background intermittently. I have replaced the drum unit and it seemed like that took care of it. Anyone had this problem with this model?
        Yes. Drum the cause. Replacing should resolve the issue, also maybe clean the exterior of the laser unit aswell (be careful when removing cables and unit as it can be easily damaged.)

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        • ernesto
          Trusted Tech

          250+ Posts
          • Oct 2011
          • 430

          #5
          The problem is not the black drum, the problem could be the metal spring that is front of the machine, this metal spring has to be in contact with the drum on the metal part, on the right side of the drum board.....

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          • fm100
            Technician
            • Sep 2013
            • 14

            #6
            Another possible cause, however drum was changed and according to original poster, resolved their issue

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            • RHodg57
              Trusted Tech

              100+ Posts
              • Dec 2013
              • 191

              #7
              Re: IRADV C2230 Intermittent Black Background

              I switched laser units and installed new drum unit. I checked that metal contact for the drum. Cleaned toner off of it.

              Thanks Ernesto!!. Just waiting to see if the problem is solved. Of course it was not doing it when I was there but there was a lot o

              of toner on the top of the black drum. Possibly defective, so I replaced it.

              Comment

              • RHodg57
                Trusted Tech

                100+ Posts
                • Dec 2013
                • 191

                #8
                Re: IRADV C2230 Intermittent Black Background

                Follow up on this thread. Copier was making background with all colors. Some solid and some just bars.

                Put a dc controller in it from another machine and the problem has went away. Hopefully this is a done deal.

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