I have a customer that bought an Adv4045 about 6 months ago and is having E248-0001 error. Service manual says CCD unit or flexible cable, we reseated cable about 2 weeks ago and it started working again, but now it won't clear. Is this common on this model? I'm trying to sell them a 2nd unit for their other office but they are a little hesitant now. Is this likely to be the cable or the CCD unit in your experience?
They also have numerous jam codes 0D91, the paper size in jam history says J-B4.....what is that? Thanks in advance for any help you can offer.
They also have numerous jam codes 0D91, the paper size in jam history says J-B4.....what is that? Thanks in advance for any help you can offer.
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