accessing network menu on canon ir C7075

[chrisio]

Hi.

I have just got a new to me canon ir c7075 and the IP address seems to have been set to a static address which I need to change. The problem is that all the options within the network menu are greyed out and not accessable. I have also tried to enter the service menu thinking that it would need elevated privilidges to access but I can't get into that either *28* just beeps at me.

Is there anything I can try to access the network menu please.

Thanks
Chris

[Burdy500]

Re: accessing network menu on canon ir C7075

Hi.

I have just got a new to me canon ir c7075 and the IP address seems to have been set to a static address which I need to change. The problem is that all the options within the network menu are greyed out and not accessable. I have also tried to enter the service menu thinking that it would need elevated privilidges to access but I can't get into that either *28* just beeps at me.

Is there anything I can try to access the network menu please.

Thanks
Chris

try admin login 2x 7654321 or 2x 3214789

with kind regards
Copyfan

[chrisio]

Re: accessing network menu on canon ir C7075

Thanks. No go on that I am afraid.

if I press the blue login button on the settings screen nothing happens at all - it bleeps but no prompts show up asking for a password.

Is there a magic reset button that I can reset it back to basics?

Thanks

[Burdy500]

Re: accessing network menu on canon ir C7075

when you can't get in service mode try to restart mfp and try again, then go into sm and choose Copier/function/clear/pwd/ok
after restart you should get into user settings

with kind regards
Copyfan

[chrisio]

Re: accessing network menu on canon ir C7075

Ok.

I will try again. Just so I know I am doing this in the right place... where should I be entering the s/m password?

Thanks
Chris

[Burdy500]

Re: accessing network menu on canon ir C7075

in the portal when you login with your browser with ip adres
after changed it you have to restart it

with kind regards
Copyfan

[chrisio]

Re: accessing network menu on canon ir C7075

Ah, well I am back to the beginning then as I cant access the webbrowser as it doesn't have a valid ip address yet!

Thanks
Chris

[Burdy500]

Re: accessing network menu on canon ir C7075

Ah, well I am back to the beginning then as I cant access the webbrowser as it doesn't have a valid ip address yet!

Thanks
Chris

in that case it's only possible on site

with kind regards
Copyfan

[chrisio]

Re: accessing network menu on canon ir C7075

Sorry, maybe I have misunderstood. I am looking at the printer now and I am in the same room as the printer.

Its connected to the local network but has a static ip address of 10.255.255.2 and I need it to be 192.168.1.xxx - which means I can't reach it via the network.

The network settings are all locked out and I cant seem to access the service menu/administer menu to access them.

Pressing the blue login button does nothing other than beep

keying the s/m code in via the keypad does nothing other than beep

powering down the machine and restarting it does nothing to enable me to access the menu's

I realise that I am doing something silly and that its a simple process to access the admin menus but I can't see it.

Can you tell me which screen I need to be on to be able to enter the password for the service menu.

Thanks
Chris

[chrisio]

Re: accessing network menu on canon ir C7075

Ok.

Thinking that I needed to be on the same network as the printer I have connected the printer to a spare router and set the ip address of the router to the same range as the printer and basically copied everything from the printer into the router. I have connected a computer to the router and that has been assigned a Ipaddress in the same 10.255.255.x range as the printer so everything as far as I can see is correct yet I still cant get to the printer via the ipadress. it doesn't respond to pings either so clearly I have missed a step.

Can anyone help with either accessing the service menu on the printer - with an idiot guide to the button presses or help with the network so that I am able to access the web interface and then reset the password in there.

Thanks
Chris

[NorthW]

Re: accessing network menu on canon ir C7075

Go into service mode , then copier, function, clear, look for pwd clear, highlight, then press OK, then reboot printer, that will get rid of the blue login button.
Then when it reboots, settings/registration, preferences, network, TCP/IP and input whatever address you want, but must reboot again.
Good luck

[chrisio]

Re: accessing network menu on canon ir C7075

Hi.

Yep. Now all connected to the network and printing ok- however I now have another colour problem so I will start a new thread.

Cheers
Chris

[KenB]

Re: accessing network menu on canon ir C7075

The fact that you had a static IP of 10.255.255.2 is not a coinincidence.

That IP means the machine was set to have a Fiery attached. (The Fiery has a static address of 10.255.255.1, and it communicates to the copier over a crossover cable.)