How do I get into Service Mode on a Canon ir-adv 4525?

[Guest]

I need to clear the admin password since nobody can tell me what it is, and its not the default.

Thanks.

[Phil B.]

Re: How do I get into Service Mode on a Canon ir-adv 4525?

I need to clear the admin password since nobody can tell me what it is, and its not the default.

Thanks.

it should be in the manual on how to enter it.

[teckat]

Re: How do I get into Service Mode on a Canon ir-adv 4525?

I need to clear the admin password since nobody can tell me what it is, and its not the default.

Thanks.

---

How to clear just the Administrator password.


Under counter check>device info/other, there are 2 buttons:
check device configuration and initialize admin password.


Selecting the Initialize Admin Password button will display a screen similar to a LMS license key.


Answer :

Password Initialization Method for administrator password clear only.

(Procedure)
1．Notify the dealer or service technician of the device serial number and obtain an LK (license key) from Canon Technical Support @ (800) 528-2830
2．Select the following in the Local UI (Select [Counter/Device Information] > [Device Info./Other] on the device information screen > [Initialize Admin. Password])
3．Input the license key you obtained from Canon and press the [Start] button
(Items initialized)

😎The default administrator (Administrator) password is initialized to "7654321"
😀Department ID management is disabled and the System Manager ID and PIN are cleared (made blank)

(Restrictions)
👮The license key is issued in LMS, based on the device serial number. The license key is different each time.
💂License keys can only be installed once.
👽License keys can be reissued for a device up to 100 times.
👥*Users should be responsible for strictly managing passwords, and this function should be not be easily provided to the user.

[learjet]

Re: How do I get into Service Mode on a Canon ir-adv 4525?

Thanks, everyone. I ended up calling the service tech who set up the copier for the password. Turns out the default password has been changed by Canon.