[Error Code] IR advance c5030

[garrycmsi]

please help me I have error code 012-0304 my service manual only shows the drum drum rotation sensors in section 4 as an overview and no removal details where are these sensors located any help would be greatly appreciated thank you in advance for any and all help thanks again

[Tricky]

Re: IR advance c5030

Remove the rear cover and you should see four clear plastic disks that are on the end of the drum drive, they are fragile clean them and the sensors and try again.
look at the red box on picture

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[dan7777]

Re: IR advance c5030

please help me I have error code 012-0304 my service manual only shows the drum drum rotation sensors in section 4 as an overview and no removal details where are these sensors located any help would be greatly appreciated thank you in advance for any and all help thanks again

I had a code that pointed me to the sensors and it was a blade flip on black. You can just blow air on them without taking them out, make sure they are not scratched up.