A new customer called with the mentioned copier today making a loud grinding noise, and the machine is asking to replace the black toner. The customer said that the issue first started when he put a new black toner in, so naturally I tried another one without any luck.
The toners are able to rotate one time, then comes to a stop. The transfer belt continues to rotate for about one second after that, then stops, and the loud grinding begins.
I took a good look at all of the gears and didn't see any broken teeth, or anything out of the ordinary like something stuck.
This is my first experience with this model, so I'm hoping there is a Canon guy here more familiar with this machine. Even a link to a service manual would be a big help, I haven't been able to find one.
The toners are able to rotate one time, then comes to a stop. The transfer belt continues to rotate for about one second after that, then stops, and the loud grinding begins.
I took a good look at all of the gears and didn't see any broken teeth, or anything out of the ordinary like something stuck.
This is my first experience with this model, so I'm hoping there is a Canon guy here more familiar with this machine. Even a link to a service manual would be a big help, I haven't been able to find one.
Comment