Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

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  • doug
    Trusted Tech

    100+ Posts
    • Dec 2011
    • 198
    #1

    Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

    Hi Guys,
    I have a customer that wants to copy double sided copies but when running 2 sheets through the doc. feeder in 2 sided mode, it only copies the first page...any help?
    Thanking all of you in advance,
    Doug
    Tags: copies, copy, double, mode, sided
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798
      #2
      Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

      Originally posted by doug
      Hi Guys,
      I have a customer that wants to copy double sided copies but when running 2 sheets through the doc. feeder in 2 sided mode, it only copies the first page...any help?
      Thanking all of you in advance,
      Doug
      so they are setting the adf up for 2 to 2 sided? sounds like maybe a sensor or board problems

        Comment

        • doug
          Trusted Tech

          100+ Posts
          • Dec 2011
          • 198
          #3
          Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

          Originally posted by Phil B.
          so they are setting the adf up for 2 to 2 sided? sounds like maybe a sensor or board problems
          They are just doing 1 to 2 sided with single sided originals.

            Comment

            • doug
              Trusted Tech

              100+ Posts
              • Dec 2011
              • 198
              #4
              Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

              Originally posted by Phil B.
              so they are setting the adf up for 2 to 2 sided? sounds like maybe a sensor or board problems
              Thank you Phil! I replaced some doc feed covers and "powered up" again and everything is fine!
              Again, Thank you,
              Doug

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798
                  #5
                  Re: Canon IR1023N Does Not Copy Double 2nd Side in 2 Sided Mode

                  Originally posted by doug
                  Thank you Phil! I replaced some doc feed covers and "powered up" again and everything is fine!
                  Again, Thank you,
                  Doug
                  Bravo Doug! another one under your belt to remember for the next time!

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