PDL img invalid data

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  • jmaister
    certified scrub

    Site Contributor
    500+ Posts
    • Aug 2010
    • 755

    #1

    PDL img invalid data

    ir adv 4225

    cant see print job name nor who it was from. probably get 30 a day. interval is around 5-15mins per error. Driver is UFRII

    Anyone encounter this before?
    Idling colour developers are not healthy developers.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: PDL img invalid data

    Originally posted by jmaister
    ir adv 4225

    cant see print job name nor who it was from. probably get 30 a day. interval is around 5-15mins per error. Driver is UFRII

    Anyone encounter this before?

    Canon imageRUNNER ADVANCE C5051/C5045/C5035/C5030 e-Manual - When a Message Is Displayed


    Printer
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • jmaister
      certified scrub

      Site Contributor
      500+ Posts
      • Aug 2010
      • 755

      #3
      Re: PDL img invalid data

      thx

      I know what they are. When no one is printing it generate an error. After data initializing the first thing upon reboot is this error. After firmware update and dsramres (yes Dcon was replaced sometime ago) again, error still comes back.

      I was looking for a "something I missed" solution lol. I guess its the brick and brimstone method
      for this one.

      on top of that i got some jamming going on...(about to throw this pos overboard)
      Idling colour developers are not healthy developers.

      Comment

      • Big Flo
        Technician
        • Jun 2018
        • 15

        #4
        Re: PDL img invalid data

        Originally posted by jmaister
        thx

        I know what they are. When no one is printing it generate an error. After data initializing the first thing upon reboot is this error. After firmware update and dsramres (yes Dcon was replaced sometime ago) again, error still comes back.

        I was looking for a "something I missed" solution lol. I guess its the brick and brimstone method
        for this one.

        on top of that i got some jamming going on...(about to throw this pos overboard)
        Did you finally figure out what was creating the issue? I have the exact same thing going on.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #5
          Re: PDL img invalid data

          Originally posted by Big Flo
          Did you finally figure out what was creating the issue? I have the exact same thing going on.
          that error indicated a bad/corrupt file trying to be printed... did you clear the print que and test with net cable out?

          PDL IMG Invalid Data
          Error Skip
          Cause There is data in the TIFF or JPEG images that cannot be processed by the machine.
          Remedy Cancel the job and try printing the data again.

          Comment

          • jmaister
            certified scrub

            Site Contributor
            500+ Posts
            • Aug 2010
            • 755

            #6
            Re: PDL img invalid data

            Sorry for the late response.

            This was generated by a point of sales system. Whenever there was cash/credit transaction, the register drawer closes(may not be dependant with the drawer action), it sends a signal out. Randomly one or multiple printers will get this error(across brands). This is a franchised organization with VPN, so sometimes the signal will be generated by a cash register at one branch, it will be detected by machines in other locations...

            solution: none known as of this moment. *and its outside scope of mfp hardware, so not really within my jurisdiction.
            Last edited by jmaister; 02-22-2020, 08:22 PM.
            Idling colour developers are not healthy developers.

            Comment

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