C3480 E013

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    C3480 E013

    Replaced the waste toner motor, still getting code. I hear it may be a clogged auger, is that difficult to clean out or remove? Would it be easier to swap out the entire process unit? Or could it be something else?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: C3480 E013

    Originally posted by repeatcopiers
    Replaced the waste toner motor, still getting code. I hear it may be a clogged auger, is that difficult to clean out or remove? Would it be easier to swap out the entire process unit? Or could it be something else?
    Make sure the sensor is not blocked,
    There is a spring loaded sleeve with a flag around the waste toner auger. When the bottle is present it will push the sleeve thereby unblocking PS11.

    See pic link

    Canon IRC 3080Ci , Waste toner error


    To clean or replace PS11 the black hopper drive assembly must be removed, the procedure for removing the hopper drive assemblies can be found on page 10-21 of the service manual.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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