COLOR IMAGE CLASS 8180C

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  • cjr
    • Jul 2025

    #1

    [Misc] COLOR IMAGE CLASS 8180C

    I have had my machine for 10 years and not seen this problem before. There is no error message to replace either toner or drum.

    If I am printing multiple pages color/black & white I will get the first page or two correctly. Page 3 on color/b&w document will get a spot of color and nothing else. The remaining pages are completely blank.

    Can someone tell me what to replace?

    Thank you for this first-time poster.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: COLOR IMAGE CLASS 8180C

    has anything been done to it lately?
    when have the drums/devs been replaced?
    what is the life % on the consumables?
    have you had any power issues in the building?

    more info needed please.

    Comment

    • cjr

      #3
      Re: COLOR IMAGE CLASS 8180C

      Originally posted by Phil B.
      has anything been done to it lately?
      when have the drums/devs been replaced?
      what is the life % on the consumables?
      have you had any power issues in the building?

      more info needed please.
      The drum has not been replaced for over a year. We have been using OEM toner cartridges only. I have a new EP-87 Black I have not installed yet, awaiting the message to do so. Have replaced Magenta, Cyan and Yellow toners within the last year. This is a single family house with no power outages at all.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: COLOR IMAGE CLASS 8180C

        Originally posted by cjr
        The drum has not been replaced for over a year. We have been using OEM toner cartridges only. I have a new EP-87 Black I have not installed yet, awaiting the message to do so. Have replaced Magenta, Cyan and Yellow toners within the last year. This is a single family house with no power outages at all.
        ah ok you are not a tech I take it. I would look at the life of the dev units... have it thoroughly cleaned and checked out by a certified canon tech.

        Comment

        • cjr

          #5
          Re: COLOR IMAGE CLASS 8180C

          Originally posted by Phil B.
          ah ok you are not a tech I take it. I would look at the life of the dev units... have it thoroughly cleaned and checked out by a certified canon tech.
          I just finished printing a group of documents placing each directly on the glass. Every document I printed on Black and White came out perfect. The lone color document I printed came out with no black text and Colors were off and blurred. I ordered a new OEM Drum just now. Do you think that will fix the problem? The machine makes thumping noises when it cooled down just now.

          I can't find a certified Canon Tech in Carrollton, TX area.

          Thank you for your help thus far.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: COLOR IMAGE CLASS 8180C

            Originally posted by cjr
            I just finished printing a group of documents placing each directly on the glass. Every document I printed on Black and White came out perfect. The lone color document I printed came out with no black text and Colors were off and blurred. I ordered a new OEM Drum just now. Do you think that will fix the problem? The machine makes thumping noises when it cooled down just now.

            I can't find a certified Canon Tech in Carrollton, TX area.

            Thank you for your help thus far.
            so you copied black pages ok .. but copying COLOR .. the colors ( except black) came out blurry?

            what drum did you purchase? and WHY?
            you never gave me the information I asked for:

            life of consumables
            what has been done.
            are you a tech or end user?

            with the machine being that old it might not even be supported..

            look for a service provider here: Service Location

            Comment

            • cjr

              #7
              Re: COLOR IMAGE CLASS 8180C

              Originally posted by Phil B.
              so you copied black pages ok .. but copying COLOR .. the colors ( except black) came out blurry?

              what drum did you purchase? and WHY?
              you never gave me the information I asked for:

              life of consumables
              what has been done.
              are you a tech or end user?

              with the machine being that old it might not even be supported..

              look for a service provider here: Service Location
              I purchased the Canon OEM drum for the model MF8180c. I am an end user. Consumables - Toner? I replace with OEM toner when I get the message to do so. I don't have as much use now that I am retired. I will check out the Service Locations and followup. Thank you.

              Comment

              • campy
                Trusted Tech

                250+ Posts
                • May 2012
                • 315

                #8
                Re: COLOR IMAGE CLASS 8180C

                Sorry to say this, but it could very well cost you more to repair it than to buy a new one. That model is a bear to work on with the rotary drum design so the labor cost could be as much as a new one.

                Comment

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